Fun and Festive Holiday Ideas for Property Managers [Part 3: A Helping Hand]

In Part 1 and Part 2, we talked about decorating, snacks, and events. All these holiday ideas have been in the interest of making life better for your residents, and this final post drives that home.


Four simple wooden toy ornaments lying on a deep purple background.


1. Secret Gift Stash

It can be challenging for parents to hide holiday gifts for their kids. Let your mom-and-dad residents know that you’ve got their back! If you have the space to spare, offer a secret present stash for parents.

2. Santa Picture Day

If your apartment complex has a lot of families with young children, have Santa show up to brighten their day! Your smallest residents will be delighted, and their parents will be thrilled for the chance to avoid long lines at the mall.

Close-up of a woman's hands holding a silver sphere, with the Sam Levenson quote: "You have two hands. One for helping yourself, one for helping others."

3. Automate 24/7 Package Acceptance

There’s never more anxiety surrounding package delivery than during the holidays. With the flood of gifts ordered for Christmas, Hanukkah and Kwanzaa, residents have more packages delivered during December than at any other time of the year. Not only is package volume sky-high with the ease of online shopping and fast shipping, but the pressure to get residents their packages safely, reliably, and quickly has never been greater.

Luckily, it’s easy to take the stress out of it! 24/7 package lockers or automated package room system can rid you and your residents of any holiday package woes.


Front view of white Luxer One package lockers. A small and medium locker are open, revealing cardboard package boxes.


  • Residents can pick up their packages at any time. They won’t need to wait for the office to be open, or to leave work or school early to pick up a package.
  • Packages are kept safe. With electronically secured lockers or a package room surrounded by security cameras, residents have the peace of mind knowing they won’t have to replace a stolen present before the holidays.
  • Residents are immediately notified when their package arrives—no more feverishly checking and refreshing the “Track Shipment” page to keep tabs on an important gift!

Whatever holiday-themed decorations, events, or services you choose, remember that your goal is to give your residents a great winter season, and remind them why your property is such a darn great place to live.

Happy Holidays from Luxer One!


A group of smiling people pose with holiday hats and costume pieces for the Luxer One holiday photo.

Fun and Festive Holiday Ideas for Property Managers [Part 2: Events]

Check out Part 1 here.

As the days get colder, and you start to see your breath in the air, give your residents an extra reason to emerge from their cozy apartments.

The extra mile that you go to create memorable holiday experiences can go a long way toward making your residents happy!




1. Toy Drive & Party

Embrace the season by getting your community in the spirit of giving. You can find a local charity through Donation Town‘s directory of over 400 charities, or see if one of Toys for Tots‘ 700+ sites is near you.




Party: Throw a party around the drive! Give residents the perfect excuse to drop off their gift, mingle, and have a good time. Make sure to give people who can’t attend the party the chance to drop off their gift on a different day.

Time Frame: Make sure to set a firm time period for the drive, and inform your residents of the deadline. Expect to receive a few toys after the deadline has past.

Storage: The toughest part of the drive will be storing the items before you make the final donation, so be prepared for a lot of boxes.
    Tip:  Space-wise, it helps if your package situation is handled.

2. Holiday Movie Night

Watching a classic holiday movie is a seasonal tradition for many. Hosting a movie night for your residents is a great way to get your community in the holiday spirit.

Family friendly classics:

  • Elf
  • The Muppet Christmas Carol
  • Home Alone
  • How the Grinch Stole Christmas (both the 1966 animated short and the 2000 live-action with Jim Carrey)
  • Miracle on 34th Street

3. White Elephant Gift Event 

A white elephant event is gift-giving with a sense of humor. It’s a great icebreaker, and an entertaining way for your residents to bond.

Be sure to set a price cap and make sure that everyone understands the rules clearly before starting. If done right, all your residents will walk away with a silly gift, and a fond memory with their community.

4. Holiday Sweets Exchange

A tastier version of a gift exchange, a holiday sweets exchange is a low-pressure way for multifamily communities to get in the gift-giving spirit.

You’ll need a firm RSVP list for this one. Participating residents will need to know how many people they’ll be baking for!




Every resident or family unit brings a sweet homemade treat. As people arrive, set out their dessert on a plate, with a card with their name in front. By the time everyone arrives, you should have a table of cookies and sweets, ready to be sampled.

Give everyone a box to take extra treats home in, and let the sweet-eating begin!

Fun and Festive Holiday Ideas for Property Managers [Part 1: Decorations]

The holiday season is a perfect time to strengthen the bonds of your community with a bit of festive cheer!

Creating the right ambiance is a simple way to put your residents in high spirits. Set the holiday mood with the sights, smells, and tastes of the season.

So, how do you create those warm, fuzzy feelings?



1. Deck the Halls

Play into your apartment’s “image”. How do you want your residents to perceive your property? You can go for a polished, professional look, or a cozy, “homey” feel. If you’re going for “homey”, encourage staff and residents to contribute (or even make!) holiday decorations.


Holiday lights are a simple way to make an apartment complex look beautiful. Use small white bulbs to add an elegant touch to your decorations.


Wreaths and poinsettia plants are a classic way to decorate. Tinsel is lovely, but be wary; it’s a challenge to clean up, and your residents may not enjoy leaving with sparkling plastic stuck to them.


Go for the Winter Wonderland look: Use white and silver colors to create an elegant and non-denominational ode to the winter season.


To tree or not to tree? Nothing beats the smell of a real, fresh Christmas pine. If you have the ability and motivation to keep a real tree looking cleaned up, healthy, and proud, then a genuine pine tree adds a certain special something to your apartment complex. However, a realistic-looking artificial tree is significantly more convenient and practical than a real one. If you have the storage space, it’s a one-time investment you can bring back out every year.


Don’t forget about Hanukkah and Kwanzaa! Holiday decorations often focus on Christmas, but get to know your residents, and see what kind of decorations they might appreciate.


PIne wreath on front door.

2. The Smell of Winter in the Air

Even if you don’t put a real tree in your office, the scents of the season can evoke a cozy, comfortable feeling in your staff and your residents. Use pine or cinnamon scented potpourri for a simple way to put everyone in a happy, holiday mood.

3. Seasonal Snacks & Sugar-Plum Fairies

Food always gives your residents’ moods a little boost (especially if your complex caters to college students).

If you usually have snacks in the office – or even if you don’t – take the opportunity to put a holiday twist on the treats:

Instead of coffee, offer hot chocolate or apple cider.

Instead of popcorn or chips, put out candy canespeppermint squares, gingerbread cookies, or Hanukkah gelt.

Top 4 Reasons Attending NMHC OpTech is a Blast (and Smart Business Move)

It’s that time of year again. Pamphlets are rustling, microphones are being tested. The NMHC OpTech Conference and Expo is this Monday through Wednesday, November 14-16, and we’re gearing up for a great show!

Attendees are due to fill the Hilton Anatole in Dallas, Texas, for three days jam-packed with over thirty panels and over one hundred vendors dedicated to the multifamily industry.


A woman removes a medium-sized package from a locker system. NMHC OPTECH is November 14-16, at the Hilton Anatole in Dallas, TX. Luxer One is at Booth 106.


OpTech is a huge industry event, but what exactly is in it for you, besides pockets full of promotional swag? Here are the top four reasons that OpTech is a valuable experience for anyone involved in a multifamily community.


1. Panels that Deepen Your Multifamily Industry Knowledge

For the devoted property manager, education never stops. The OpTech panels bring together industry experts from all fields, and attending is an excellent opportunity to fill gaps in your knowledge, keep your eye on upcoming trends, and put the many facets of running a multifamily complex into perspective.

With over thirty different panels on a multitude of topics, OpTech packs a lot of knowledge into its three days. Here’s the breakdown:


General Sessions range from an hour to an hour and a half long. They’re designed to be cornerstone panels of the conference, and are scheduled so everyone can attend.


Concurrent Sessions are an hour long, and allow you to customize your panel experience by addressing a more focused topic in depth. Three to six sessions are held at the same time, so you’ll have to prioritize.Snap Sessions are fifteen minutes long. They give you fast, bite-sized insight into a focused topic, and unlike the concurrent sessions, don’t overlap.


There’s a healthy scope of topics covered, so if you’re itching to hear about tech, marketing, utilities, management, and dozens of topics in between, chances are high that there’s a session for you.


If you want to learn about how new economic trends are shaping multifamily communities, join us at the Concurrent Session, “The New Economy: Changing the Way We Manage and Design Our Communities” on Wednesday, November 16th at 10:00am. Chris Moreno, our VP of National Multifamily Partnerships, will be moderating an expert panel on how the new on-demand and collaborative economy will change – and is already changing – our communities (Hint: Drone landing pads, anyone?).


Six company logos relevant to the panel "The New Economy: Changing the Way We Manage and Design Our Communities"; Luxer One, Nest, Humphreys & Partners Architects, Bozzuto, Property Markets Group, Google.


Panelists include: Tommaso Deserti of Nest Labs, Mark Humphreys of Humphreys & Partners Architects, Brian Koles of Property Markets Group, and Stephanie Williams of Bozzuto Management Company.

2. Take Action on the Trade Show Floor 

If you want to grow your business, future-proof your community, and solve your property’s challenges, the OpTech trade show is the place to find the right partner to make it happen.


Hundreds of the industry’s top suppliers gather each day in the OpTech Exhibit Hall, equipped with flyers, demonstrations, and spokespeople eager to help. Exploring the booths will give you a comprehensive understanding of what kind of multifamily solutions are currently available, and with any luck, you’ll find one that’s the right fit.


Luxer One will be along the Exhibit Hall’s northern wall at Booth 106. If you have a package problem – boxes piling up in the office, residents who can’t pick up packages after hours – we want to solve it for you. Come say hello, bring us your package horror stories, and check out our solutions in action.


Check out the OpTech Interactive floor plan,
and visit Luxer One at Booth 106!


3. Flip the Script with a Reverse Trade Show

Trade shows typically have a standard structure to them: venders set up booths and wait for attendees to visit. Attendees wander through the exhibit hall, pausing at booths at their leisure.


Effective, but it leaves the chance that a strong partnership can fall through the cracks.


OpTech features an extra event, the Commerce Corner, that’s designed to shake up the usual formula and create a new environment in which partnerships and deals can be made.


At Commerce Corner, vendors can pre-schedule meetings with companies. The responsibility to initiate a conversation no longer depends on the companies and attendees touring the exhibit hall; instead, they sit tight while vendors go to them. This year, twenty companies are registered for Commerce Corner.


Commerce Corner doubles as a fundraiser; this year, the funds raised to go support Shelters to Shutters, an organization that works with the real estate industry to help people who are homeless reach economic self-sufficiency. The event sold out – meaning that over $20,000 was raised for Shelters to Shutters.

4. Forge High Level Networking Connections

NMHC Optech is a place where you’ll truly be among peers. The Expo draws a national audience; in general, 78% of trade show attendees travel over 400 miles to attend an exhibition, and OpTech is no exception. You have the valuable opportunity make connections with people outside your usual scope of business and region.


Luxer One is based out of California, along with our sister company, Laundry Locker. We work with apartment properties all over the country, so national conferences like OpTech are a great way reconnect with our friends in the multifamily industry from all over the country.


Eleven attendees gather smiling in front of the Luxer One package lockers booth.


Attending the NMHC OpTech Conference and Expo is a great opportunity to learn more about the multifamily industry, make connections with peers, and open new dialogues with vendors and industry experts alike. OpTech 2016 is November 14-16. If you’re there right now, come visit us!


We’re at Booth 106 with a demo of our locker system, fun freebies, a $100 giveaway, and our friendly team just waiting to solve your package problem. In the meantime, have an awesome OpTech!

The Luxer One Innovation Blog – Your Package Locker Trends Destination!

Hello and welcome to the Luxer One Innovation Blog! Our goal is to help you find the latest and greatest resources for innovating in the multifamily industry. We’re here to bring you insight into the latest technology, trends, and best practices, so your property can stand out and shine.

Luxer One’s mission is to solve 100% of the package problem.


A woman removes a large package from a floor-length locker at the end of a wall of small to large black lockers.


We do that through our proprietary software, hardware, and 11 years of experience improving delivery for the multifamily industry.

But when you dig into our mission statement, at its core it means that we’re here to make your life easier with solutions that work—because if you manage or own a residential property, you live a balancing act of keeping residents happy and making operations flow smoothly. It takes constant effort to maintain a wonderful place to live while keeping up with the competition and keeping an eye on your bottom line.


If you’ve ever wondered…

“How can I make ancillary income off my amenities?”

“So many changes. How do I future-proof my property?”

“Which millennial trends should I be adopting?”

“What are some easy things I can do to improve resident morale?”

…then subscribe to this Innovation blog!


Our Multifamily Beginnings:

Luxer One’s story begins with its sister company, Laundry Locker. Founded by our CEO Arik Levy in 2005, Laundry Locker now operates San Francisco’s largest dry cleaner and runs dry cleaning delivery lockers in over 300 multifamily properties. Residents simply drop off their clothes at the lockers on-site at their apartment and place an order for pick-up in the Laundry Locker app. The next day, their clean clothes are delivered and they’re notified to retrieve them from the lockers whenever they want.


A Package Delivery System is Born:

During a visit to a Laundry Locker property in 2013, Arik noticed the property’s staff had become overburdened by packages ordered by residents. He realized that he could solve that problem by drawing on his experience with lockers, delivery, and servicing multifamily residences. Together with a team of engineers and designers, Arik created Luxer One, which has grown into the #1 solution to package management for apartment communities. With package lockers, automated package rooms, and more, Luxer One offers a package management solution for properties of every shape and size.