Return Packages in Seconds—Without Leaving your Property
returns just got a lot easier
Online returns are a hassle. That’s why we’ve partnered with Returnable to make it a breeze for Luxer One Residents! Skip the post office and process your return through the Luxer One App and drop your package directly into the locker.
No box? No label? No problem!
All you need is to upload the label to the app and you’re good to go!
No post
office lines
we accept returns
from any retailer
Amazon QR Codes Accepted
How It Works
Select the returns tab in the bottom menu bar of the Luxer One App
2
Upload your return info and answer the prompts
3
Place your item in the locker once the door opens
4
Track your return in the Luxer One App
*Picked up in within three business days.
Download the Luxer One App to get started!
FAQ
No, labels can be digitally uploaded through the app, even amazon QR Codes are accepted.
If the item is boxed and labeled it’s $3 if it’s unboxed and unlabeled it’s $5 per item
No, no box or label is required for us to process.
Once it's been picked up please call Returnable at 773-887-6720
Yes you will receive updates via email and the mobile app.
As long as it fits in the locker, and is not a dangerous, illegal or perishable good, you are welcome to utilize our lockers!
It depends on how long it takes for your retailer to process. We'll ship your item out same day or latest next morning after picking up your items.
