Learn why Granite Point Apartments made the switch to Luxer One to replace their unsupported package system.
Package management problems don’t fix themselves. For Granite Point Apartments, a failing locker system was costing staff time, frustrating residents, and damaging trust. Switching to Luxer One changed it all.
This case study breaks down exactly what went wrong, why they switched, and what the data shows so far.
Why Granite Point’s previous locker system was falling short and what finally pushed them to make a change
How Luxer One’s configuration was built around actual delivery patterns, not guesswork
What 100% uptime, 51 hours of saved staff time, and a +60 NPS look like in practice
What property managers, regional leaders, and ownership groups should consider before making a switch
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Secure, self-service lockers that give residents 24/7 access. Built from 12-gauge steel and sized for any community: indoor or outdoor.
Any size. Any volume. Anywhere. Intelligent package room software built for oversized deliveries and high-volume properties.
Refrigerated locker solutions for grocery and meal kit deliveries, keeping perishables secure and residents happy.
Refrigerated locker solutions for grocery and meal kit deliveries, keeping perishables secure and residents happy.
Don’t take our word for it, here’s what the people using Luxer One every day have to say.
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Since switching to Luxer One and adding Liaison, the difference has been night and day. Their system has significantly lifted the burden of package management off our onsite staff.
Brynna R.
Senior Community Manager
Connection on Broadway, Seattle, WA
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As a property manager of a large complex with hundreds of deliveries per day, we find Luxer Liaison to be a great solution for our needs.
Mike L.
Property Manager
San Francisco, CA
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One of the best packaging systems out there. I am so glad that we have Luxer One for our living community.
Eric T.
Luxer One Resident
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