Liaisons can deliver any package that weighs less than 60lbs, and fits safely on a hand cart. 

Delivery windows are currently in the evening, Monday through Friday.  Liaisons may occasionally deliver packages to your apartment outside of this delivery window.

If you’ve opted-in to inside the door delivery, Liaisons will deliver the package just inside your door. Otherwise, the Liaison will return the package to the package room and attempt to deliver again the following day. You can always pick up your packages from the package room when they’re not out for delivery with the Liaison. 

Opt-in for inside the door service.

You are always welcome to stop by the package room to retrieve your package.  As always, the package room is available 24/7.  If you stop by during the delivery window, your package will be out for delivery.

Liaisons are professional, badged and uniformed Luxer One representatives.  All Liaisons making deliveries to apartments have been background checked.

Click the “sign up” button below.  You’ll be taken to the Luxer One resident portal, where you can opt-in to the premium delivery plan.

Yes.  You’ll still receive an access code when your package is delivered, which you can use to pick up your package from the package room.  You’ll also get notifications when your package is delivered to your apartment.

Of course!  You can cancel at any time.  If you cancel mid-month, the service will continue until the end of the month, and you will no longer be billed after that.

Luxer Liaisons are onsite every weekday.  You are welcome to talk to them directly, or send an email to your liaison during non business hours.

Of course!  If you choose not to upgrade to direct delivery, you can still pick your packages up in the Luxer package room, just like before!