Grubhub Transforms Corporate Mailroom Efficiency with Smart Locker Solutions

Grubhub, a nationwide leader in food delivery, needed a faster and more secure way to manage employee deliveries in their corporate headquarters. With over 1,000 employees and hundreds of packages arriving each week, the manual mailroom process was slowing productivity and creating security concerns.

The company partnered with Luxer One to implement smart locker solutions for corporate offices, turning their traditional mailroom into a contactless, automated delivery hub. These smart lockers ultimately saved time, increased accountability, and kept employees focused on what matters most: their work.

Key Takeaways

GrubHub Office Sign

The Challenge

Before implementing smart lockers, Grubhub’s corporate mailroom struggled to keep up with growing delivery volumes. Packages for more than 1,000 employees required manual logging, sorting, and tracking which was costing staff valuable time and leading to occasional lost or misplaced items.

As Grubhub scaled and more employees returned to the office post-pandemic, the need for a secure, efficient, and contactless mailroom solution became clear. They sought a system that would integrate easily with daily operations and enhance the employee experience.

The Solution: Smart Package Lockers

Luxer One designed and installed a custom smart locker solution at Grubhub’s headquarters, transforming their traditional mailroom into a modern, automated system.

The lockers use intuitive, easy-to-learn software that enables carriers to deposit packages securely while automatically notifying recipients. Employees can retrieve their items anytime with a quick scan; no staff assistance required.

This new approach simplified internal logistics and introduced a new level of reliability and transparency to office deliveries.

Woman removing package from grey Luxer One smart package lockers

The Result

Wooden wrapped smart lockers with door open revealing package inside

The transformation produced measurable results almost immediately:

  • Over 7,000 packages delivered through the Luxer One system in two years

  • 718 unique employee users, showing strong adoption and satisfaction

  • Average retrieval time of just 16 hours after delivery

  • Zero lost packages and significantly reduced mailroom labor

  • Faster onboarding and ease of use, thanks to Luxer One’s intuitive software

Grubhub’s corporate mailroom now runs like a high-efficiency logistics center that’s secure, contactless, and built for the modern hybrid workforce.

The Impact

With Luxer One’s smart locker solutions for corporate offices, Grubhub solved a time and efficiency challenge that once affected the entire workplace. Employees can now collect their packages at their convenience, while facilities staff can focus on higher-value tasks.

“Luxer… solved a time problem. I would absolutely recommend Luxer to any large office. It’s been a wonderful experience.”
Elizabeth M.
Office Coordinator, Grubhub

This partnership showcases how automation and intelligent design can transform workplace logistics, supporting both productivity and employee satisfaction.

Ready to Upgrade Your Workplace Mailroom?

Join innovative companies like Grubhub that are using Luxer One’s smart locker solutions for corporate offices to create secure, contactless delivery systems for employees.

Contact our team to learn how Luxer One can modernize your office mailroom.

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