Log into your Luxer One account, go to your “Settings” and click “Add Location”. Type in your property’s address and unit number then click search. Click on your location and this will add you to your new community. If you run into any issues, please contact Luxer One customer support at 415-390-0123
FAQ Group: Account Settings
What if I move to another apartment in the same community?
Log into your Luxer One account, go to your settings and click “Remove” to remove your previous unit. Then click “Add new apartment” and search for your new unit. Click “Add” and you now should be assigned to your new apartment. If you run into any issues please give Luxer One customer support a call at 415-390-0123
Can I change my apartment number?
Log into your Luxer One account, go to your settings and click “Remove” to remove your previous unit. Then click “Add new apartment” and search for your new unit. Click “Add” and you now should be assigned to your new apartment. If you run into any issues please give Luxer One customer support a call at 415-390-0123
How do I update my credit card information?
Log into your Luxer One account, go to your “Billing” tab at the top of the page, and click “Edit” next to your credit card information. Input your new card information and click “Save”. Your card information should now be added. If you run into any issues please give Luxer One customer support a call at 415-390-0123