Yes. Nitrile and Latex gloves will work with the iPads used in the Luxer One systems.
In order to ensure important packages are delivered, we recommend delivering the packages to the resident’s doors directly.
Yes, we are still in service as normal, and lockers and rooms are up and running with no impacts from COVID-19 unless a property has closed.
If you run into a problem delivering, please speak with a property staff member and they will contact Luxer One for assistance with the issue.
Ask property staff for the access code associated with your carrier company. Add this code to your file for the property in order to make deliveries in the future
You should check with the on-site property management. Some properties will sign for the resident, while some will instruct you to take the package to the unit for the resident.
Access the touch screen interface, enter your carrier access code, and look up the last name or unit number associated with the package. Then the system will prompt you to scan the package label, and select the size of the package. A locker will then open, and you can place the package into the opened locker.
Assign the package to the “House Account”. Notify the property staff regarding the missing resident so they can add the resident to the system.