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Installation Requirements

Client (“Client”) agrees to the following installation requirements. Except where marked “optional,” all must be completed prior to the installation date listed above:

For all orders:

  1. Any and all renovation to the property to accommodate the above dimensions of the Luxer One system must be completed 14 days prior to installation.
  2. Providing access for the installation team for the day of installation, including security access and parking, if applicable.
  3. Access to resident information to complete the setup of the Luxer One system including, first and last name, email addresses, phone numbers, and unit numbers (optional).
  4. Complete unit number list of all available units in the community must be provided to Luxer One.
  5. The floor where the lockers are to be placed must be level.
  6. Shipping charges include white glove delivery with debris removal. Deliveries involving stairs, weekends or off-hours, or any other special circumstances may be charged additional fees.
  7. Should installers need to return due to an unprepared site (as outlined above) when lockers are delivered, this may result in up to a $500 rescheduling fee.
  8. If the installation date needs to be rescheduled within 2 weeks of install date by request of the Client, or due to site readiness issues identified by Vendor, there may be up to a $500 change fee, plus $15 per locker per month for storage.

For indoor lockers:

  1. Access to a 120VAC duplex electrical outlet positioned with the base of the outlet at least 77 inches above the floor.
  2. POE Ethernet for Camera(s): CAT5e or CAT6 cable terminated with an RJ45 tip at camera location and terminated into an RJ45 jack at the locker location.
  3. Access to a 120VAC duplex electrical outlet positioned on the opposing wall for the camera power.
  4. Access to an Ethernet outlet for Internet access positioned with the base of the outlet at least 77 inches centered above the floor and adjacent to the 120V duplex outlet.

For outdoor lockers:

  1. Power: 120VAC, 20A electrical disconnect mounted within 36″ of the Main locker. Wire: Outdoor rated 12/2 electrical wire (or equivalent).
  2. High Voltage Connectivity: Final high voltage electrical connections to be completed by the sites hired electricians on installation day.
  3. Ethernet: CAT5e or CAT6 cable terminated with an RJ45 tip inside of an outdoor rated electrical box mounted within 36″ of the Main locker.
  4. Internet: Hardline access to Internet with an upload speed of at least 1.5Mbps.
  5. Sides: 8” required on each side of the locker bank to attach and bolt down anchors.
  6. Back: 3” required along each back of lockers to provide access for electrical, networking, and temperature management airflow.
  7. Front: Minimum of 60” of free space in front of lockers for ADA compliance.
  8. If above grade, ramp or graded pad needed for ADA accessibility.
  9. 4″ thick, level, concrete pad with a maximum drainage slope not exceeding a rise or fall of more than 1.5 inches beyond level.
  10. Surface shall be accessible pursuant to current ADA and FHA rules, and comply with current applicable codes and regulations.
  11. Screen must not be in direct sunlight.

For outdoor kiosk:

  1. Power: 120VAC, 15A electrical disconnect mounted within 36″ of the kiosk.
  2. High Voltage Connectivity: Final high voltage electrical connections to be completed by the sites hired electricians on installation day.
  3. Ethernet: CAT5e or CAT6 cable terminated with an RJ45 tip inside of an outdoor rated electrical box mounted within 36″ of the kiosk.
  4. Internet: Hardline access to Internet with an upload speed of at least 1.5Mbps and Ethernet link from interior screen to exterior kiosk.
  5. Side Clearance: 1” required on each side of the kiosk to attach and bolt down anchors.
  6. Back Clearance: 4” required behind the kiosk to provide access for electrical, networking connections, and temperature management airflow.
  7. Door Clearance: 12 inch minimum required from door trim.
  8. Overhead Clearance: 9 feet minimum of overhead clearance for servicing.
  9. Kiosk shall not obstruct critical building access points, including alarm panels and emergency valves
  10. Concrete surface: 4” thick, level, with a maximum drainage slope not exceeding a rise or fall of more than 1.5 inches beyond level.
  11. Surface shall be accessible pursuant to current ADA and FHA rules, and comply with current applicable codes and regulations.