You can now use luxer one lockers for online returns
online returns just got a lot easier
Online returns are a hassle. We’ve partnered with Returnmates to make it easy! Want to skip the post office trip? Please have your returns packaged and labeled before placing them in the locker. Just put your return in the Luxer locker and we’ll take care of the rest!
No post
office lines
we accept returns
from any retailer
outbound
shipping
How It Works
select return/ship a package on kiosk
2
Take a photo of your package
3
Place package in the locker
4
Receive tracking link once it’s been shipped
FAQ
All packages must have a pre-paid label.
Prices vary by location: There will be a $1/$3/$5 processing fee per return item based on your location.
All packages must be packed up before putting them in the locker.
Once the item has been picked up from the locker, feel free to text Returnmates at (562) 317-8868 with questions or issues.
Yes! You'll receive an e-mail when Returnmates has successfully processed your return. Returnmates will also reach out to you if there are issues with your return.
