You can now use
luxer one lockers
for online returns

online returns just got a lot easier

Online returns are a hassle. We’ve partnered with Returnmates to make it easy! Want to skip the post office trip? Please have your returns packaged and labeled before placing them in the locker. Just put your return in the Luxer locker and we’ll take care of the rest!

No post
office lines

we accept returns
from any retailer


How It Works


select return/ship a package on kiosk


Take a photo of your package


Place package in the locker


Receive tracking link once it’s been shipped


All packages must have a pre-paid label.

Prices vary by location: There will be a $1/$3/$5 processing fee per return item based on your location.

All packages must be packed up before putting them in the locker.

Once the item has been picked up from the locker, feel free to text Returnmates at (562) 317-8868 with questions or issues.

Yes! You'll receive an e-mail when Returnmates has successfully processed your return. Returnmates will also reach out to you if there are issues with your return.

As long as it fits in the locker, and is not a dangerous, illegal or perishable good, you are welcome to return it through our lockers!
Each return time depends on how long it takes for your retailer to process the return. We'll ship your item out same day or latest next morning after picking up your items