LUXER ONE BLOG
The surge in package deliveries isn’t just a seasonal challenge anymore but a year-round expectation. With online shopping at an all-time high and resident demand for reliable amenities continuing to grow, multifamily communities are under more pressure than ever to deliver seamless, scalable solutions.
Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.
Property management teams carry more responsibility than ever. Residents are demanding more for their money and with budget concerns, property managers need solutions and vendors they can count on.
According to NAA, nearly 50% of residents now rank package management as one of their top three amenity priorities, with convenience and autonomy as key factors driving satisfaction. Seamless package delivery has become a critical part of daily operations, and the need for reliable systems goes far beyond installation day.
In 2025, multifamily property managers face a complex landscape shaped by surging e-commerce, rising construction costs, and global supply chain disruptions. Selecting the right package management solution is more critical than ever. This guide outlines five key factors to consider, ensuring your property remains efficient, secure, and resilient in the face of industry challenges.By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.
As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.
Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.
In the multifamily housing industry, the success of property management hinges on efficient operations and high resident satisfaction. With residents focusing more and more on budget constraints, property managers are looking for the best ways to increase value while maintaining affordability. According to Zillow renter research, renters are seeking more value from that rent. A senior economist said, “The right location and amenities, especially if they can save renters money, can add greatly to quality of life.”
The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.
With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.
