Multifamily Archives

How to Prepare Your Community for Incoming Holiday Package Piles

July 10, 2025

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

July 7, 2025

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

July 1, 2025

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

How to Choose a Package Management Vendor That Won’t Disappear on You

June 19, 2025

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

June 16, 2025

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

5 Warning Signs Your Package Management Solution Isn’t Built to Last

June 5, 2025

Prepare Your Community for Peak Deliver Season with Flex Lockers

Prepare Your Community for Peak Delivery Season with Flex Lockers

May 29, 2025

The surge in package deliveries isn’t just a seasonal challenge anymore but a year-round expectation. With online shopping at an all-time high and resident demand for reliable amenities continuing to grow, multifamily communities are under more pressure than ever to deliver seamless, scalable solutions.

How to Ensure Your Package Management Solution is Future-Ready

May 14, 2025

Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.

From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

May 6, 2025

Property management teams carry more responsibility than ever. Residents are demanding more for their money and with budget concerns, property managers need solutions and vendors they can count on.
According to NAA, nearly 50% of residents now rank package management as one of their top three amenity priorities, with convenience and autonomy as key factors driving satisfaction. Seamless package delivery has become a critical part of daily operations, and the need for reliable systems goes far beyond installation day.

Category: Multifamily