LUXER ONE BLOG

Curbside Library Pickup Was 2020. Smart Lockers Are 2021!

Modern day library services have been focused on streamlining their processes for many years, even before the COVID-19 pandemic. As a result of limited operating budgets and small numbers of on-site working staff – finding ways to improve workflow have become a top priority. This is especially true when faced with special requests for book holds, which requires extra time and effort versus day-to-day library work.

One idea that the pandemic response has driven to the forefront of people’s minds is the safety and convenience of curbside pickup systems. While this may be safer than allowing patrons inside, this approach adds additional steps and time demands on already busy library staff, especially when it comes to multi-step processes like this:

Step 1: Customer places items on hold using online catalog.
Step 2: Staff receives hold request and retrieves book from shelves.
Step 3: Customer waits for notification from staff that your hold(s) are ready.
Step 4: Once notified, customer visits at the library during our available
contactless curbside pickup hours.
Step 5: Call Library staff using the phone number listed on our signage.
- Staff will check out your items and bring them out in a paper bag with
  your last name and first initial.
- Bags will be placed on the No Contact Pickup table assigned to you,
  located in front of the library.
Step 6: Customer waits in car until items are placed on the assigned pickup table
and staff have returned inside the library.
Step 7: Pick up your items.

“What’s more – researchers are finding that while the idea of curbside pickup is more comforting in this time of pandemic, many retail customers are growing frustrated with the downsides of this approach.”

What’s really needed is a solution that combines the safety of curbside pickup with the reliability and security of user driven pickup. This is where solutions such as modular smart lockers from Luxer One can help!

Luxer One’s smart locker systems are managed via smartphone apps that have the ability to integrate with online Library Management System (LMS) catalogs. This means library customers could have access to book hold pickups 24 hours a day. These secure, locker systems could also be used for everyday processes such as book returns, helping to modernize the entire library experience!

For more information on how Smart Library Locker systems can help your organization, feel free to contact our team today!

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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