LUXER ONE BLOG

Moving One Step Closer to the 24-Hour Public Library Experience

With isolation conditions because of the global COVID-19 pandemic still in place, safety concerns remain top of mind for many families. While having some extra time to read might be an unexpected benefit of the situation, being able to take advantage of the convenience of your local public library with limited open hours and an added need to avoid crowded spaces create unique challenges for library patrons to solve.

Fortunately, this is an issue that many public library systems have been looking to solve for a while. For example, in 2015 the Salt Lake City Public Library system investigated the possibility of keeping their library options open 24 hours a day, 7 days a week.

This is not a new idea – several libraries on educational campuses stay open 24/7 during exam periods. In fact, according to the Library Journal, more than 3 dozen college libraries stay open full-time throughout the year.

There are even some library systems, such as the Twin Cities in Minnesota who have looked into the idea of open libraries that coordinate customer book requests through online catalogs and manage the logistics of book lending through automated systems.

The challenge for public library systems to make all this work is the logistics. Coordinating customer order data with available book holdings, and then finding a safe and secure way to deliver books to readers.

With heightened safety concerns and a need for cost effective solutions, many public library leaders have looked to automated technology that can complement their existing library management systems (LMS).

Luckily, forward thinking companies like Luxer One have been designing solution- oriented technology such as interactive Smart Lockers that could provide an innovative solution to this very problem.

Luxer One’s smart locker systems are managed via smartphone app, offering an intuitive user experience that can be accessed 24 hours a day. With this added access, working families could find ways to continue to enjoy library services at their own convenience.

For more information on how Smart Library Locker systems can help your organization, feel free to contact our team today!

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

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