AMLI Residential, a national leader in luxury multifamily communities, sought a better way to manage the increasing volume of resident deliveries. With on-site teams spending valuable hours handling packages, the company turned to Luxer One’s automated package room for apartments to streamline operations and elevate the resident experience. The results speak for themselves: higher satisfaction, smoother logistics, and a reliable partner in Luxer One.
Like many multifamily operators, AMLI Residential faced mounting pressure from residents’ growing demand for convenient package access. Staff were frequently pulled away from core leasing and service responsibilities to handle deliveries, log packages, and field pickup inquiries. The process was time-consuming, inconsistent, and detracted from resident engagement.
AMLI needed a scalable, tech-enabled solution that could simplify package management, reduce staff workload, and deliver a modern, resident-focused experience.
Luxer One partnered with AMLI to deploy an automated package room for apartments; a secure, high-capacity system that allows 24/7, self-service package pickup. The technology integrates directly with carrier workflows, ensuring seamless delivery and retrieval without staff involvement.
With a user-friendly interface and automated notifications, the package room has become an essential amenity across AMLI’s portfolio. Residents enjoy round-the-clock access, and staff reclaim valuable time to focus on community priorities.
The partnership between AMLI and Luxer One has driven measurable success across all operational and resident experience metrics:
By adopting an automated package room, AMLI transformed a daily operational pain point into a seamless resident amenity. Teams now spend less time managing deliveries and more time enhancing the resident experience.
AMLI’s success underscores how technology-driven solutions can make modern living more efficient for both residents and staff.
Join industry leaders like AMLI Residential who trust Luxer One to streamline package delivery and boost resident satisfaction.
Contact our team to learn how an automated package room for apartments can simplify your community’s package management.
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