LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

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Turning Package Management into a New Revenue Stream for Multifamily Communities

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

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How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

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IFMA World Workplace Recap: Key Takeaways for Facility Leaders

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

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How Do I Find the Best Package Management Solution for My Community?

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

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campus smart locker solution

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

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Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

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smart fridge package room

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

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package concierge liaison

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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The Ultimate Guide to: Automated Package Rooms

The Ultimate Guide to Automated Package Rooms

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

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Are There Weather-Resistant Package Lockers for Properties With No Indoor Space?

Are There Weather-Resistant Package Lockers for Properties With No Indoor Space?

The short answer is yes. Weather-resistant package lockers are specifically designed for properties without indoor space.
For multifamily communities with garden-style layouts, exterior corridors, or limited interior square footage, outdoor locker systems provide a secure and durable package management solution.
The key is choosing lockers engineered for long-term exterior exposure and not simply placing an indoor system outside.

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How to Set Up an Automated Mailroom (And What It Means for Your Office)

How to Set Up an Automated Mailroom (And What It Means for Your Office)

An automated mailroom is a technology-enabled mail and package management system that automates how deliveries are received, stored, and retrieved in an office building. Instead of manually logging packages or relying on staff to manage pickups, an automated mailroom uses software, lockers, and automated notifications to streamline the entire process.
For workplace and office managers, it’s a practical solution to reduce administrative burden, improve delivery security, and increase operational efficiency.

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How can smart lockers transform food pantry access

How Can Automated Lockers Transform Food Pantry Access?

Modern food pantries are being asked to do more with less. They need to serve more people, offer greater flexibility, and operate with fewer staff and volunteers. As organizations look for ways to expand access without increasing overhead, many are wondering: Is there a better way to distribute food?
This Q&A explores the kinds of questions partners are already asking, and how automated locker solutions are helping provide answers.

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Which Package Lockers Work With Yardi or Entrata?

Which Package Lockers Work With Yardi or Entrata?

Luxer One package lockers work with Yardi, Entrata, and all major property management systems (PMS) used in multifamily housing. Luxer One integrates directly with the platforms property managers already rely on, allowing package operations to align seamlessly with resident and unit data.

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How Good Is Luxer One’s Customer Support? What Property Managers Should Know

How Good Is Luxer One’s Customer Support? What Property Managers Should Know

When property managers evaluate package management solutions, features and hardware matter. But one question consistently rises to the top during vendor selection and renewal conversations: How good is the customer support?
For communities managing hundreds or even thousands of residents, package systems are not “set it and forget it” amenities. They are operational infrastructure. That means support must extend beyond basic troubleshooting and instead function as a long-term partnership.
So how good is Luxer One customer support? In short, it is designed to support properties from installation through daily operations and beyond, with proactive, human-centered service backed by technology that prevents problems before they escalate.

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The ROI of Order Pickup Smart Lockers: How Retailers Turn BOPIS Efficiency Into Revenue

The ROI of Order Pickup Smart Lockers: How Retailers Turn BOPIS Efficiency Into Revenue

Buy Online, Pick Up In Store (BOPIS) has become a core revenue driver for big-box retailers, but it has also introduced new operational pressure. As pickup volumes rise, retailers are navigating tighter labor availability, crowded service desks, and rising customer expectations for speed and convenience. In that environment, understanding the ROI of order pickup smart lockers is no longer a theoretical exercise. It is a practical question tied directly to revenue performance, cost control, and customer satisfaction.
Smart lockers are emerging as one of the most effective ways retailers are improving BOPIS economics at scale. When deployed strategically, they do not just save time. They unlock measurable revenue from smart lockers for retail by improving order completion, throughput, and customer experience.

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Smart Locker Solutions for University Campuses: A Smarter Way to Support Students, Staff, and Operations

Smart Locker Solutions for University Campuses: A Smarter Way to Support Students, Staff, and Operations

University campuses are more complex than ever. Between growing student populations, expanded campus footprints, and rising expectations around convenience and accessibility, higher-ed institutions are under increasing pressure to modernize operations without adding staffing strain.
That’s why smart locker solutions for university campuses have evolved from a “nice-to-have” amenity into a campus-wide operational advantage. Today’s smart lockers do far more than manage packages: they support housing, academics, athletics, dining, and administrative services across the entire university ecosystem.

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How Does Luxer One Handle Installation From Start to Finish?

How Does Luxer One Handle Installation From Start to Finish?

When evaluating a new package management system, one of the most common questions property teams ask is simple: How does Luxer One handle installation from start to finish?
The short answer: with full ownership, clear communication, and ongoing support well beyond launch.
The long answer is that the Luxer One installation process is designed to remove friction at every stage. From early planning through day-to-day operations we ensure your team is never left figuring things out alone.
This end-to-end approach is what turns a new system installation into a long-term operational improvement, not just a hardware upgrade.

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Solving the Growing Challenge of Package Management for Multi-Tenant Offices

Solving the Growing Challenge of Package Management for Multi-Tenant Offices

Managing packages in multi-tenant office buildings has become one of the most overlooked operational challenges for building managers and owners. With hybrid work patterns reshaping how space is used and surging delivery expectations from tenants and employees alike, traditional manual processes are simply not keeping pace.
In this new era, package management for multi-tenant offices isn’t just about catching parcels at the door. It’s a core part of delivering seamless tenant experiences, maintaining secure buildings, and optimizing operational workflows.

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Luxer One at NRF 2026.Javits Center NYC

NRF 2026 Recap: Trends From This Year’s Show & The Next Now

The National Retail Federation (NRF) Retail’s Big Show, once again proved why it’s the defining kickoff to the retail year! Held January 11–13 in New York City, the event brought together thousands of retail leaders, innovators, and solution providers to explore the technologies and strategies shaping the industry’s “Next Now.”

This year’s theme was clear: Artificial intelligence, automation, and robotics are transforming how retailers operate today.

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Resident holding package and coffee smiling in front of Luxer One smart package lockers