LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

Read More »
What’s Included in a Package Locker System?

What’s Included in a Package Locker System?

Package lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a package locker system?
Below is a high-level breakdown of the core package locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

Read More »
What Should Universities Look for in an Automated Locker System Integration?

What Should Universities Look for in an Automated Locker System Integration?

As universities modernize campus operations, automated lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating automated locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

Read More »
How to Launch Package Lockers in Your Community

How to Launch Package Lockers in Your Community

Installing a package locker system is a major upgrade for your community. But knowing how to launch package lockers properly is what turns a new system into a retention-driving amenity.
In today’s market, where residents are evaluating renewals earlier and weighing value more carefully, a smooth rollout can reinforce convenience, security, and operational excellence from day one.
If you are preparing to introduce lockers at your property, here are five strategic package locker launch ideas that protect your investment and elevate resident experience.

Read More »
What’s the Difference Between Electronic and Automated Lockers?

What’s the Difference Between Electronic and Automated Lockers?

If you’re researching package management solutions, you’ve likely come across both electronic lockers and automated lockers. While the terms are sometimes used interchangeably, they are not the same.
The main difference between electronic and automated lockers is connectivity and system intelligence.
Electronic lockers use digital access methods instead of traditional keys. automated lockers go further by using cloud-based software, real-time tracking, integrations, and advanced management tools to automate and optimize the entire package workflow.
For multifamily property managers and owners, that distinction matters more than ever.

Read More »
Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

Package volume has fundamentally reshaped multifamily operations. What used to be a convenience has become a daily operational responsibility, a resident satisfaction driver, and in some cases, a liability risk.
As properties evaluate solutions, many are weighing onsite vs offsite package management models. Both promise convenience. Both aim to reduce staff burden. But the operational realities and resident experience can look very different.
Below we discuss what you should consider before deciding.

Read More »
The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

Build-to-rent is no longer a niche concept. It is quickly becoming one of the most important shifts in the multifamily industry.
This is not a temporary response to interest rates or a passing housing cycle. We are watching the formation of a distinct asset class. And like any new asset class, it comes with a new operating model, new resident expectations, and new requirements for technology.
The mistake I see most often is treating build-to-rent as simply horizontal multifamily. It is not. The physical layout may resemble single-family homes, but the operational philosophy has to be entirely different.

Read More »
UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

When evaluating package management systems, UL certified automated lockers should be at the top of your checklist.
In today’s regulatory environment, safety certifications are not optional. They protect residents, reduce liability for owners, streamline approvals for developers, and ensure long-term performance for operators. Understanding which automated locker safety certifications matter and why can help you make a more informed investment decision.

Read More »
How Package Management Improves Resident Safety in Apartment Communities

How Package Management Improves Resident Safety in Apartment Communities

Resident expectations are rising and so are concerns about security. In today’s multifamily environment, package delivery has become one of the most overlooked safety vulnerabilities on a property.
Strong package management solutions for resident safety are no longer optional amenities. They are operational safeguards that protect residents, preserve trust, and strengthen retention.
The question is no longer if packages create risk, but how to prevent that risk from escalating.

Read More »
NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

Last month’s NMHC Annual Meeting felt different. Not louder or flashier, but steadier.
After several years of volatility (pandemic disruption, supply chain challenges, labor shifts, tariff uncertainty, and economic pressure) the tone this year was grounded. More thoughtful and strategic.
If we had to summarize this NMHC Annual Meeting recap in one word, it would be:
Hopeful.
But it wasn’t blind optimism. It was confidence built on experience. Here’s what stood out most and what it means for multifamily owners and operators heading into 2026.

Read More »
The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Read More »
Turning Package Management into a New Revenue Stream for Multifamily Communities

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

Read More »

How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
IFMA World Workplace Recap: Key Takeaways for Facility Leaders

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

Read More »
How Do I Find the Best Package Management Solution for My Community?

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
campus smart locker solution

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Read More »
Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Read More »
smart fridge package room

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Read More »
package concierge liaison

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

Read More »
The Ultimate Guide to: Automated Package Rooms

The Ultimate Guide to Automated Package Rooms

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

Read More »

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

Resident holding package and coffee smiling in front of Luxer One smart package lockers