The Luxer One Blog

What Is Package Room Management Software?

November 20, 2025

As package volumes continue to rise across multifamily communities, property teams are searching for ways to streamline deliveries without overwhelming staff. This is where package room management software becomes essential. Modern communities are turning to automated smart package rooms to support secure, organized, and fully trackable deliveries that meet today’s resident expectations.
Below, we answer the most common questions property managers have about how package room software works, why it matters, and what to look for in the right solution.

How Secure are Package Lockers?

November 19, 2025

When you ask “how secure are package lockers?” the answer is: they can be very secure, but only if the system is built with the right safeguards. For property managers, office mailrooms, university mail facilities and other package-elevated environments, understanding package locker security helps you evaluate whether you’re buying a smart locker system that is reliable now and built to last.With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

The Amenities Students Care About Most in New Housing

November 13, 2025

When you’re planning or upgrading student housing, knowing which amenities students care about most is essential. With competition high and enrollment demand staying strong, what students expect from their living environment is evolving.
Here’s a look at the key trends in U.S. student housing, and how a forward-looking feature like automated package management for student housing can give you an edge.

How Smart Lockers Can Help Track IT Equipment and Office Assets

November 13, 2025

Keeping track of IT equipment and other office assets is becoming increasingly complex in today’s hybrid workplaces. Devices move between employees, shared workspaces, and even remote setups, creating constant visibility challenges for operations teams. For office administrators and operations directors, staying in control of these resources isn’t just about organization. It’s about accountability, security, and cost savings.
So how can you efficiently track IT equipment and manage office assets without adding more manual work? Smart lockers are quickly emerging as the solution.

How to Improve the Resident Experience with Package Management

November 12, 2025

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

November 12, 2025

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

How to Automate Your Office Mailroom with Smart Package Systems

November 12, 2025

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

November 6, 2025

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

What is Multi-Package Delivery & Why is it Important?

November 6, 2025

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

What is the Luxer One Property Dashboard?

November 6, 2025

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

October 14, 2025

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

October 9, 2025

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

October 6, 2025

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

September 22, 2025

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

How Do I Find the Best Package Management Solution for My Community?

September 9, 2025

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

September 9, 2025

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

September 8, 2025

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

September 4, 2025

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

September 4, 2025

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

The Ultimate Guide to Automated Package Rooms

September 4, 2025

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

LUXER ONE BLOG

What Is Package Room Management Software?

How Secure are Package Lockers?

The Amenities Students Care About Most in New Housing

How Smart Lockers Can Help Track IT Equipment and Office Assets

How to Improve the Resident Experience with Package Management

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

How to Automate Your Office Mailroom with Smart Package Systems

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

What is Multi-Package Delivery & Why is it Important?

What is the Luxer One Property Dashboard?

The Ultimate Holiday Survival Guide for Multifamily

Turning Package Management into a New Revenue Stream for Multifamily Communities

How to Unlock Government Funding for Food Pantries

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

How Do I Find the Best Package Management Solution for My Community?

Are Smart Lockers Right for Your Campus?

Productivity & Operational Tips for the Workplace to Boost Efficiency

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Luxer Liaison: A White-Glove Concierge Package Service

The Ultimate Guide to Automated Package Rooms

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