How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?
Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.
5 Warning Signs Your Package Management Solution Isn’t Built to Last

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.
Prepare Your Community for Peak Delivery Season with Flex Lockers

The surge in package deliveries isn’t just a seasonal challenge anymore but a year-round expectation. With online shopping at an all-time high and resident demand for reliable amenities continuing to grow, multifamily communities are under more pressure than ever to deliver seamless, scalable solutions.
How to Ensure Your Package Management Solution is Future-Ready

Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.
From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

Property management teams carry more responsibility than ever. Residents are demanding more for their money and with budget concerns, property managers need solutions and vendors they can count on.
According to NAA, nearly 50% of residents now rank package management as one of their top three amenity priorities, with convenience and autonomy as key factors driving satisfaction. Seamless package delivery has become a critical part of daily operations, and the need for reliable systems goes far beyond installation day.
What to Look for in a Package Management Solution for Multifamily Communities

In 2025, multifamily property managers face a complex landscape shaped by surging e-commerce, rising construction costs, and global supply chain disruptions. Selecting the right package management solution is more critical than ever. This guide outlines five key factors to consider, ensuring your property remains efficient, secure, and resilient in the face of industry challenges.By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.
How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.
Spring Cleaning for Multifamily: Ensure Efficient Deliveries with Regular Audits

Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.