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What Are Parcel Lockers and How Do They Work for Multifamily Communities

October 22, 2025

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week. This number can easily double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.

That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries, while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

October 14, 2025

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

October 9, 2025

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

October 6, 2025

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

How to Prepare for the Prime Day Effect on Multifamily Communities

September 24, 2025

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

September 22, 2025

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

How Do I Find the Best Package Management Solution for My Community?

September 9, 2025

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

September 8, 2025

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Luxer Liaison: A White-Glove Concierge Package Service

September 4, 2025

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

Christina Draper

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