LUXER ONE BLOG

Prepare Your Community for Black Friday Package Piles

As the holiday season approaches, property managers brace for the annual surge in package deliveries, a trend amplified by Black Friday and Cyber Monday shopping sprees. In 2024, U.S. retail sales between Black Friday and Cyber Monday are projected to rise 5% year over year, reaching $75 billion for the first time.

This increase underscores the growing reliance on online shopping, which, while convenient for consumers, presents logistical challenges for multifamily communities.

The Challenge: Managing the Holiday Delivery Surge

The influx of packages during peak shopping periods can overwhelm traditional mailrooms and front desk operations. Without an efficient system, properties may face cluttered common areas, increased staff workload, and potential security concerns. Residents expect timely and secure access to their deliveries, making effective package management crucial for maintaining satisfaction and retention.

The Solution: Advanced Tech Smart Package Lockers

You need innovative solutions designed to handle the complexities of modern package management. Luxer One’s smart locker systems provide secure, automated storage for deliveries, ensuring 100% package acceptance.

Residents receive instant notifications and can retrieve their packages at their convenience, reducing the burden on property staff and enhancing the resident experience.

Scalable Capacity for Peak Periods with Flex Locker

Understanding that delivery volumes fluctuate, especially during the holiday season, we’ve developed the Flex Locker program. This flexible solution allows properties to temporarily expand their locker capacity during peak periods.

Flex Lockers seamlessly integrate with existing systems, require no site preparation, and can be operational within minutes. This adaptability ensures properties can efficiently manage increased package volumes without permanent infrastructure changes.

During the Holiday Season and Beyond You Can Enjoy:

1. Enhanced Efficiency: Automated systems streamline package handling, freeing staff to focus on other critical tasks.

2. Improved Resident Satisfaction: Secure, 24/7 access to deliveries meets residents’ expectations for convenience and reliability.

3. Scalability: Flex Locker provides a cost-effective way to adjust capacity in response to seasonal delivery surges.

4. Security: Robust systems protect against theft and misplaced packages, safeguarding residents’ belongings.

Preparing for the Holiday Season

With Black Friday on November 29 and Cyber Monday on December 2, it’s essential for property managers to proactively address the anticipated delivery surge. Implementing Luxer One’s smart locker systems and considering the Flex Locker expansion can transform package management from a seasonal challenge into a seamless operation.

Find your perfect solution and get started today when you contact us below!

Resources: Capitol One Research

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

See Posts

The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

TOPICS