LUXER ONE BLOG

Luxens on the Rise: Employee Highlight | Ryan Hellwig

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

This month, we’re featuring Ryan, whose career at Luxer One is a great example of taking on new challenges. From the Video Research Team to Account Management and now an Account Executive, each role has helped him build the knowledge and relationships that continue to shape his success.

Start date: April 2019
Starting Role: Video Research Staff
Current Role: Account Executive
Location: Sacramento, CA

What did you do on the video research team?

I started at Luxer on the Video Research Team, where I investigated missing package claims for residents. This involved reviewing deliveries, surveillance, and working with carriers.

What does being an Account Executive entail?

As an Account Executive on the sales team, I work with both new and existing customers to help them find the right solutions for their needs.

Because I was an Account Manager first, I was able to build strong customer relationships, learn the ins and outs of our products, and gain a better understanding of the challenges our customers face every day.

What motivated you to pursue growth within the company?

My goal was always to move into sales, and I knew the best way to get there was by first becoming an Account Manager. Every time I was interested in a new role, I’d go talk to that manager and ask what I needed to do to be successful in that position. The experience made the transition natural and has helped me have more meaningful conversations.

What advice would you give to someone at Luxer One who wants to move up in the company?

A closed mouth doesn’t get fed. If you know where you want to go within the company, say it. Let your manager and the department know you’re interested, ask what you need to work on, and be willing to put in the effort. People are happy to help when they know what you’re working toward.

A closed mouth doesn't get fed."

Was there one opportunity at luxer one that changed your career path?

Absolutely. Luxer One invests in their employees, and they invested in sales training for me, specifically Sandler Training. That gave me the foundation to become the salesman I am today.

Is there anything people would be surprised to learn about you?

I used to be a scuba dive instructor!

We love Bagel Tuesday around here- what’s your go-to order?

I usually have an everything bagel. Don’t worry…I have a few mints afterwards.

Ryan’s career path highlights the opportunities that come from being proactive and embracing new challenges. His willingness to learn, build experience across teams, and communicate his career goals has helped him grow from Video Research to being the Sales team.

Stay tuned for more Luxens on the Rise as we continue to highlight the people on our team!

Lauren Buote

Lauren Buote is a Marketing Coordinator at Luxer One who blends her fine arts background from North Carolina State University, with marketing experience in small businesses and museums. She specializes in content and design that support Luxer One’s storytelling and brand growth in the Commercial sector.

See Posts

How Do Food Pantries Work on College Campuses?

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

Every June, the multifamily industry converges in one city to do something that doesn’t happen the rest of the year: slow down long enough to look up.
Apartmentalize 2026 brought that moment to New Orleans. And what the conversations, sessions, and hallway exchanges reflected was an industry in genuine transition. Not crisis nor boom, but something more nuanced than either of those words captures.
A sector that is recalibrating. Figuring out what works, what doesn’t, and what has to change.
Here is what stood out.

What It Actually Takes for a Property to Run in Perfect Rhythm

Most property managers and regional managers don’t describe their job as managing amenities or overseeing systems. They describe it as keeping everything moving.
Leasing. Renewals. Maintenance requests. Resident communication. Vendor relationships. Staff coverage. And somewhere in the middle of all of that, making sure the day-to-day experience of actually living in their community feels effortless for the people who call it home.
That is a lot to hold together. And the bar keeps rising.

Partner Spotlight: Zacch Stottsberry, Locker Revolution

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

TOPICS