LUXER ONE BLOG

Exciting Partnership Announcement: Captivate Digital Media and Luxer One Join Forces!

Exciting Partnership Announcement: Captivate Digital Media and Luxer One Join Forces!
We are thrilled to share some exciting news with you all! Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

image15

At Luxer One, our mission has always been to enhance the package delivery and pickup experience for residents and carriers in multifamily properties. With this exciting collaboration, we are taking our commitment to the next level by bringing the Captivate experience directly to our Luxer One package management screens, without any additional charges to the properties.

For those unfamiliar with Captivate, they provide residents with engaging content through digital screens within common areas and elevators. This means that while residents wait for elevators or pass through communal spaces, they can now enjoy informative and entertaining content, enriching their daily routines.

In a recent 3rd-party survey, a staggering 92% of residents surveyed found Captivate’s content to be both informative and helpful. This high level of appreciation makes us even more enthusiastic about this partnership and reinforces our belief that it will truly add value to the lives of the residents we serve.

Now, you might be wondering how this integration will affect residents and carriers. Rest assured, the partnership will not disrupt the smooth package delivery and pickup process. Once residents are ready to pick up their packages, they can do so just like before, without any changes to the existing system. Carriers will also be able to deliver packages as seamlessly as ever.

This partnership with Captivate Digital Media represents a significant step forward for Luxer One and the multifamily communities we serve. By offering engaging content to residents, we are committed to constantly improving our services and delivering an unparalleled package management experience.

We can’t wait to see the positive impact this collaboration will have on residents, carriers, and the entire Luxer One community.

To learn more, contact our team!

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

Luxer One at NRF 2026.Javits Center NYC

NRF 2026 Recap: Trends From This Year’s Show & The Next Now

The National Retail Federation (NRF) Retail’s Big Show, once again proved why it’s the defining kickoff to the retail year! Held January 11–13 in New York City, the event brought together thousands of retail leaders, innovators, and solution providers to explore the technologies and strategies shaping the industry’s “Next Now.”

This year’s theme was clear: Artificial intelligence, automation, and robotics are transforming how retailers operate today.

Read More »
Luxer Liaison: A Familiar Face & Trusted Community Partner

A Familiar Face: How Luxer Liaison Adds a Human Touch to Package Management

Modern package management systems have transformed how communities handle deliveries. Smart lockers and centralized package rooms bring security, organization, and automation to an increasingly complex last-mile environment. But at larger communities, technology alone isn’t always enough to deliver the experience residents and onsite teams expect.
That’s where expert support for package management systems makes a meaningful difference.
At many Luxer One communities, that difference comes in the form of a familiar, trusted face. For one property, that person is Val: a Luxer Liaison whose presence has helped turn an already strong package system into a smoother, more human-centered experience.

Read More »

The Growing Demand for Package Management in Multifamily Communities

The demand for package management has been steadily rising for years, but over the past twelve months, it has shifted from a convenience issue to an operational imperative. For property managers, owners, and developers alike, package volume is no longer a temporary side effect of peak ecommerce seasons. It is a permanent fixture of modern multifamily living.
Residents expect fast, secure delivery. Carriers expect efficient drop-off. On-site teams are expected to keep everything moving without adding labor or liability. As ecommerce behavior continues to evolve and staffing pressures remain tight, communities are being forced to rethink how they manage last-mile delivery at scale.
This is where multifamily package management solutions have moved from “nice-to-have” amenities to core infrastructure.

Read More »
Value Messaging Is the Key to Preventing Long-Term Concessions in Multifamily

Value Messaging Is the Key to Preventing Long-Term Concessions in Multifamily

Concessions have become a familiar fixture across the multifamily landscape. As operators move through 2026, the question is no longer whether incentives belong in the leasing toolbox, but how to use them without sacrificing long-term revenue performance. This is where value messaging plays a critical role.
When concessions are paired with clear, consistent value messaging, they can support occupancy without resetting renter expectations. When they are not, they risk becoming a long-term drag on effective rents, renewals, and overall NOI. In today’s market, preventing long-term concessions is less about eliminating discounts altogether and more about ensuring price is never the only thing prospects remember.

Read More »
The State of the Multifamily Market: Stability Is Returning, but Discipline Still Matters

The State of the Multifamily Market: Stability Is Returning, but Discipline Still Matters

After several years of volatility, the state of the multifamily market entering 2026 feels more predictable than it has since the early post-pandemic period. Rent growth has normalized, supply pressures are beginning to ease in many metros, and demand fundamentals are slowly strengthening. However, this is not a return to the high-growth environment operators experienced earlier in the decade.
Instead, the Q1 2026 outlook reflects a market where stability is returning, but performance depends heavily on operational discipline, cost control, and resident experience. Properties that adapt to this reality are finding steadier footing. Those that rely on outdated assumptions or inefficient systems may struggle to keep pace.
This Q1 2026 multifamily market report breakdown explores what the latest data is telling operators and what it means for day-to-day decision-making.

Read More »

TOPICS

Share: