LUXER ONE FOR HOSPITALITY
Elevate Guest Experience with Smart Lockers for Packages & Bags
Hospitality solutions that delight guests, reduce front-desk burdens, and unlock new revenue streams using Luxer One’s hotel-ready smart lockers.
The Hotel Logistics Problem
Early arrivals, late departures, and on-property experiences create a daily luggage shuffle. Meanwhile, extended-stay and business guests still expect seamless deliveries.
The result: crowded lobbies, back-of-house liability, and staff pulled from high-touch service to babysit bags and parcels.
Guests are also primed for self-service—think mobile check-in and contactless workflows so long lines and manual processes tank satisfaction quickly.
The Smart Locker Solution
Luxer One smart lockers give guests 24/7 self-service for both bag storage and package pickup, reducing front-desk interruptions and improving flow.
Lockers cut the wait, remove the “bags behind the desk” risk, and notify guests the moment a delivery arrives—so your team can focus on hospitality, not hand-offs.
Versatile Multifamily Package Solutions
Replace the backroom package pile-up with a seamless, trackable workflow. Couriers deposit; guests pick up on their schedule.
Key Benefits
-
Eliminate lines at the front desk and missed deliveries
-
Time-stamped, audit-ready chain of custody
-
Role-based access for staff; notifications for guests
-
Optional wraps to align with brand standards
-
Deliver – Carrier scans and places the parcel in a compartment.
-
Notify – Guest receives an instant alert with pickup credentials.
-
Pick Up 24/7 – Guest uses the app or room key to retrieve.
Secure Bag Storage Lockers
Offer convenient, self-service storage for early arrivals, post-checkout explorers, and on-property experiences.
Key Features
-
Self-service mobile access—no staff assistance required
-
Enhanced guest value pre-check-in and after checkout
-
Flexible, battery-powered installs—place lockers where you need them
-
Recurring revenue via monthly revenue share (each storage session)
Guest Flow (Store • Enjoy • Pickup)
-
Store: Drop items and lock via the mobile app in minutes
-
Enjoy: Access at any time during the storage session
-
Pickup: Hassle-free retrieval—no waiting at the desk
Smart Lockers for your hotel

24/7 access
Guests can pick up packages anytime with the Luxer App or their room key.

Increased Efficiency
These self-service lockers free up time for staff to focus on other guest services.

Custom Design
Lockers are tailored to fit any space, maximizing efficiency and aesthetics.
best-in-class FEATURES
Custom Fit & Finish
Modular layouts maximize space; branded wraps match lobby design guidelines.
Manager Software
Easily monitor and track system usage in a helpful dashboard.
24/7 VIDEO SURVEILLANCE
Cloud-based surveillance system on opposite wall monitors full locker area
99.9% UPTIME GUARANTEED
24/7 customer support to ensure every experience is successful.
Seamless Integration
Open API enables connections to hotel PMS/guest apps for unified credentials, messaging, and reporting.
Delivery for All
100% package acceptance for guests and staff alike.
Contact US
Related Articles

Beyond the Package Room: The Versatility of Smart Lockers
When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases.

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience
The start of June marks the official start to travel season. With people beginning to book their travel plans for the summer and fall, and their expectations higher than ever, hotels face a golden opportunity to deliver five-star experiences. It

Smart Hotel Solutions: Convenient Storage & Delivery for Every Stay
Find out how smart lockers bring flexibility, security, and ease to every hotel stay!