LUXER ONE FOR HOSPITALITY

Elevate Guest Experience with Smart Lockers for Packages & Bags

Hospitality solutions that delight guests, reduce front-desk burdens, and unlock new revenue streams using Luxer One’s hotel-ready smart lockers.

The Hotel Logistics Problem

Early arrivals, late departures, and on-property experiences create a daily luggage shuffle. Meanwhile, extended-stay and business guests still expect seamless deliveries.

The result: crowded lobbies, back-of-house liability, and staff pulled from high-touch service to babysit bags and parcels.

Guests are also primed for self-service—think mobile check-in and contactless workflows so long lines and manual processes tank satisfaction quickly.

Man storing suitcase in Luxer One smart lockers during hotel stay

The Smart Locker Solution

Luxer One smart lockers give guests 24/7 self-service for both bag storage and package pickup, reducing front-desk interruptions and improving flow.

Lockers cut the wait, remove the “bags behind the desk” risk, and notify guests the moment a delivery arrives—so your team can focus on hospitality, not hand-offs.

Versatile Multifamily Package Solutions

Woman picking up package from Luxer One smart lockers in hotel lobby

Replace the backroom package pile-up with a seamless, trackable workflow. Couriers deposit; guests pick up on their schedule.

Key Benefits

  • Eliminate lines at the front desk and missed deliveries

  • Time-stamped, audit-ready chain of custody

  • Role-based access for staff; notifications for guests

  • Optional wraps to align with brand standards

How It Works

  1. Deliver – Carrier scans and places the parcel in a compartment.

  2. Notify – Guest receives an instant alert with pickup credentials.

  3. Pick Up 24/7 – Guest uses the app or room key to retrieve.

Open smart bag storage locker door showing guests bag in hotel lobby

Secure Bag Storage Lockers

Offer convenient, self-service storage for early arrivals, post-checkout explorers, and on-property experiences.

Key Features

  • Self-service mobile access—no staff assistance required

  • Enhanced guest value pre-check-in and after checkout

  • Flexible, battery-powered installs—place lockers where you need them

  • Recurring revenue via monthly revenue share (each storage session)

Guest Flow (Store • Enjoy • Pickup)

  • Store: Drop items and lock via the mobile app in minutes

  • Enjoy: Access at any time during the storage session

  • Pickup: Hassle-free retrieval—no waiting at the desk

Smart Lockers for your hotel

Mobile App on Phone Icon

24/7 access

Guests can pick up packages anytime with the Luxer App or their room key.

Increased Efficiency

These self-service lockers free up time for staff to focus on other guest services.

Custom Design

Lockers are tailored to fit any space, maximizing efficiency and aesthetics.

best-in-class FEATURES

Custom, branded, wrapped smart lockers from Luxer One in lobby

Custom Fit & Finish

Modular layouts maximize space; branded wraps match lobby design guidelines.

Property or location dashboard t view locker use and integrate with your current system

Manager Software

Easily monitor and track system usage in a helpful dashboard.

Rhombus Security Camera

24/7 VIDEO SURVEILLANCE​

Cloud-based surveillance system on opposite wall monitors full locker area

24/7 Customer Support

99.9% UPTIME GUARANTEED

24/7 customer support to ensure every experience is successful.

Resident using the Luxer One mobile app notifications on their phone to open the smart locker

Seamless Integration

Open API enables connections to hotel PMS/guest apps for unified credentials, messaging, and reporting.

Delivery for All

100% package acceptance for guests and staff alike.

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