LUXER ONE BLOG

[CR80 News] How Smart Lockers Improve Your Campus Mailroom

Our very own Tyler Hansen, VP of Sales and Business Development, discusses Luxer One’s smart locker solutions for higher education. With a host of locker solutions tailored specifically to the college campus, Luxer One is deploying smart lockers for package pick up and return, for use in campus mailrooms, and fully featured self-contained smart locker rooms for unattended environments.

Watch the video below, or read on for a full transcript.

My name is Tyler Hansen, Vice President of Sales at Luxer One. We make package delivery lockers and smart lockers for university and multifamily housing.

The primary use case for universities is student package pickup. Currently you have different ways that the mailroom handles packages – some of them are hand typing emails to students, some of them have a software in place – what we’re doing is allowing students to pick up packages 24/7 from an automated locker. Instead of walking up and waiting in line with your student ID or waiting for a package you’re going to get a notification on your phone.

You walk up to the locker, hold up your phone, and it’ll prompt for a signature and pop open the locker. It takes about eight seconds to pick up a package.

We’re currently serving just over 20 campuses with our solution and we have about another 20 that will be rolling out over the next month and a half to two months, so we know that it’s becoming a must-have in this space.

From a hardware standpoint we have the lockers themselves and it comes with the software, service and support. That’s all included. The alternative is that we have smart rooms. If you don’t have either the capital for the lockers or maybe you don’t have the space or there’s a current package room, we do smart rooms.

The locker is the one that we have here as a demo unit. Our lockers are a lot larger than that so they’re set up usually to accommodate a lot more. If you have 2,000 students in a residence hall you’ll have maybe three to four hundred lockers available for those students. Those would go along either where the mail room is or you’ll have a separate area specifically for packages.

In addition to the QR code and having the six digit one-time pin, we also have the ability to use student credentials – cards, mobile credentials, or any type of setup or workflow that you want to create for your university.

Our systems are all designed to be agnostic meaning they accept packages from any carrier from any retailer and really any department on campus depending on how you want to tailor that specific locker system.

We found that in universities we’ve hit a tipping point with how many packages are coming in and it’s become in many cases unmanageable so you need some type of automated solution in place. Our systems are designed to be complementary to existing systems so if you still want to store packages in a back office and that sort of thing our system will track that and it’ll notify the student that their package is in the back if it’s an oversize or overflow around the holidays.

The majority of packages will go into the lockers and we integrate with your current package management software so you can still do it through the existing university system and use our lockers as a complementary solution.

Luxer One provides smart locker solutions for universities. Want to learn how we can help you manage your package problems? Reach out to a member of our team.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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