LUXER ONE BLOG

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One’s smart lockers to their existing workflows.  

Read the press release below, or view the original on Business Wire here.

Technology Collaboration Demonstrates Pitney Bowes’ Firm Commitment to Fast-Growing Market

[STAMFORD, CT – November 14, 2019] – (BUSINESS WIRE) – Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of e-commerce, shipping, mailing, data and financial services, today announced a partnership with Luxer One, a leader in intelligent locker and parcel management solutions. The collaboration demonstrates Pitney Bowes’ firm commitment to this fast-growing market.

Pitney Bowes Intelligent Lockers featuring Luxer One, sees industry-leading SendSuite® Tracking Online from Pitney Bowes integrate with the sophisticated functionality of Luxer One intelligent lockers, creating a smart new way to meet increasing package and mail delivery demands.

Pitney Bowes SendSuite Tracking Online

The secure intelligent parcel management solution generated by the Pitney Bowes and Luxer One collaboration is ideal for use by larger enterprises, retailers, higher education and local government agencies in which high volumes of time-sensitive shipments are received, tracked and distributed.

Robust, custom-color lockers with touch screen technology provide secure physical storage in convenient locations, while Pitney Bowes’ SendSuite Tracking Online adds an extra layer of security and visibility. A cloud-based tracking solution, SendSuite Tracking Online streamlines the logging, tracking and managing of incoming packages and important mail, sending notifications, parcel location details and secure digital passcodes or barcodes to recipients’ mobiles.

Black, Luxer One smart package lockers

“This exciting new partnership brings together Luxer One’s sophisticated locker technology and SendSuite Tracking Online’s innovative package tracking platform, built on our deep carrier market intelligence. Together, the technologies deliver a streamlined, automated system which boosts mailroom efficiency and delights package recipients,” said Jason Dies, EVP and Vice President Sending Technology Solutions, Pitney Bowes. “The partnership demonstrates Pitney Bowes’ firm and continued commitment to delivering innovative technologies which simplify sending for businesses.”

When recipients arrive at the lockers to collect their packages, they sign in on the locker’s touch screen and a camera will take their photo. Accurate chain of custody tracking keeps mailroom managers updated in real-time and provides organizations with reliable performance measures.

“Our team is excited to partner with Pitney Bowes to bring our integrated solutions to the market together,” says Arik Levy, CEO/Founder of Luxer One, which is a division of global access leader, ASSA ABLOY. “With this partnership, our customers can enjoy unparalleled levels of convenience, security, and functionality, all through Pitney Bowes’ best-in-class platform and Luxer One’s industry-leading smart locker platform. For us, the key has always been to put the customer’s experience first. Adding Luxer One’s lockers to the mix is a powerful extension of the core Pitney Bowes customer experience.”

Resident using the touchscreen to get their package from the Luxer One smart package lockers

The collaboration is announced as the latest Pitney Bowes Parcel Shipping Index reveals the scale of growth in parcel shipping volume. In 2018, the Index showed that parcel volume reached 87 billion in the world’s 13 major markets, a figure forecast to reach 200 billion by 2025. As parcel volume increases, organizations need smart ways to manage this growth securely while delivering consistently high expectations for customer experience.

The collaboration is the latest evolution of Pitney Bowes’ extensive sending technology solutions, specifically designed to reduce complexity in shipping and mailing and deliver an improved customer experience.

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; location data; customer information and engagement software; services; and financing. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

About Luxer One

Luxer One is the world’s leading locker technology company specializing in the secure delivery and convenient pick up of goods. The company’s smart lockers and access control technology is used across industries, including higher education, retail, residential, and commercial. As the most trusted name in smart locker technology, Luxer One has deployed thousands of lockers throughout the USA and Canada to facilitate the delivery of goods for customers. Luxer One has performed over 43 million locker deliveries through its advanced technology platform. The company is headquartered in Sacramento, CA, with over 200 employees globally. In late 2018, Luxer One joined the ASSA ABLOY family of security and access control brands. To learn more, please visit www.luxerone.com.

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team.

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

Boost Resident Retention with Reliable Partners

Resident Retention Starts With Reliable Multifamily Partners

Resident retention has become one of the most important metrics in multifamily housing and one of the hardest to maintain. Today’s residents expect convenience, consistency, and responsive service across every touchpoint of their living experience. When operations fall short, frustration builds quickly.
That’s why more property and regional managers are reevaluating not just the amenities they offer, but the multifamily technology partners behind them.
Reliable partners don’t just help properties run smoothly. They directly support resident satisfaction, operational consistency, and long-term asset value.

Read More »
what is the best way to manage packages in a university mailroom?

What Is the Best Way to Manage Packages in a University Mailroom?

University mailrooms are under more pressure than ever. As online shopping continues to grow, campuses are receiving an unprecedented volume of packages each day, often without the staffing or storage space to keep up. For many universities, the question is no longer whether a new system is needed, it’s what is the best system to use?

Read More »
The Hidden Cost of Off-Site Package Models

The Hidden Cost of Off-Site Package Models

At first glance, some package management solutions seem like a win for property teams. They promise fewer packages on-site, less clutter, and less day-to-day handling.
But what looks convenient on the surface often comes with hidden tradeoffs. While these models may reduce visibility on the property, they do not eliminate the problem. They shift it somewhere else.
And in many cases, they shift it directly onto residents.

Read More »

Luxens on the Rise: Employee Highlight | Saular Moaddeli

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Read More »
The Middleman Problem: Why More Delivery Logistics Creates More Problems

The Middleman Problem: Why More Delivery Logistics Creates More Problems

On paper, adding more steps to a delivery process can sound like progress. More coordination, more handling, and more structure.
But in reality, more logistics often leads to more problems.
This is the core issue facing today’s multifamily delivery logistics strategies. In an effort to manage growing package volume, many systems have introduced additional layers between the carrier and the resident.
And while those layers are meant to help, they often create the opposite effect.
Because every extra step is another opportunity for something to go off track.

Read More »

TOPICS

Share: