LUXER ONE BLOG

Top Retail Trends for 2025: Insights and Strategies for Success

Top Retail Trends for 2025: Insights and Strategies for Success
As we transition into 2025, the retail industry continues to experience seismic shifts driven by evolving consumer behaviors, technological advancements, and economic realities. Staying ahead of these changes is essential for businesses aiming to thrive in this competitive landscape. Here’s an in-depth look at the top retail trends reshaping the industry, supported by recent data.

The Rise of Retail Giants

The dominance of major retail chains is becoming more pronounced. In the U.S., powerhouse brands like Costco, Walmart, and Amazon now account for approximately 17% of retail sales and a staggering 57% of retail sales growth. This consolidation poses significant challenges for smaller retailers, which struggle to compete with the pricing, convenience, and vast offerings of these giants.

Commerce Giants Continue to Grow in 2025

Economic Pressures and Bankruptcy Surges

Economic pressures have also led to a surge in retail bankruptcies, further altering the competitive landscape. Bankruptcy filings increased by 33.5% in the 12 months leading up to September 30, 2024, with industries like retail, healthcare, and casual dining hit particularly hard. This trend underscores the importance of adaptability and resilience in the face of shifting market conditions.

Consumers Demand More Value

Meanwhile, consumers are making value-driven choices more than ever. During 2024, many opted for discount stores for grocery shopping and chose fast food or home-cooked meals over dining out. This shift highlights the growing importance of affordability and perceived value in purchasing decisions.

Store Closures and Job Losses

The industry is also grappling with significant store closures and job losses. Over 170,000 retail jobs were lost in 2024—a 42% increase from the previous year—alongside more than 13,000 store closures. These statistics reflect the sector’s ongoing restructuring and the increasing shift toward e-commerce and streamlined operations.

The Continued Growth of E-Commerce

Despite these challenges, e-commerce continues to be a bright spot. Global retail sales are projected to reach $30.6 trillion in 2024, with online platforms contributing significantly to this growth. Retailers that prioritize robust digital strategies are well-positioned to capture the expanding base of online shoppers.
BOPIS Smart Lockers Are Revolutionizing Online Shopping in 2025

Adapting to Trends with BOPIS Lockers

In this ever-changing landscape, efficient Buy Online, Pick Up In Store (BOPIS) solutions are more critical than ever. Luxer One’s smart lockers provide a secure, contactless, and seamless pickup experience, meeting consumer demands for safety and convenience. Retailers leveraging these solutions report reduced wait times, streamlined operations, and improved customer satisfaction.

To discover how Luxer One can enhance your retail operations, visit us at the National Retail Federation (NRF) conference in New York at Booth #533. Let’s discuss how our innovative solutions can help you navigate the challenges and opportunities of the evolving retail industry.

Learn more about our retail solutions now when you contact us today!

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

How to Prepare Your Smart Lockers for the Cold Weather

How to Prepare Your Smart Lockers for the Cold Weather

Cold weather brings more than just resident complaints about icy sidewalks. Freezing temperatures, snow buildup, and moisture intrusion can quietly impact outdoor smart locker systems if they are not properly prepared. For property managers and on-site teams, winter readiness is less about emergency fixes and more about preventative care that keeps package operations running smoothly all season long.
Whether your lockers are fully outdoors or semi-exposed, taking a few proactive steps before temperatures drop can help protect hardware, reduce service disruptions, and extend the life of your system. Here is your practical guide to preparing smart lockers for cold weather.

Read More »
The Future of PropTech in Multifamily: What Operators Need to Know Heading Into 2026

The Future of PropTech in Multifamily: What Operators Need to Know Heading Into 2026

If there’s one word I’d use to describe the current state of proptech in multifamily, it’s this: cautious.
We are surrounded by technology. New platforms, new tools, new promises. And yet, adoption across the industry is still slower than many people expected. That doesn’t mean operators aren’t interested. It means they’re being thoughtful. They’re asking the right questions. And frankly, they’re navigating a lot of noise.
As we look toward 2026, I believe the future of proptech in multifamily will be defined less by flashy new tools and more by clarity, consolidation, infrastructure, and long-term flexibility. This is not about chasing trends. It’s about building a foundation that allows properties to adapt, scale, and deliver real value to both staff and residents.

Read More »
How Third Party Delivery Drivers Use Smart Lockers

How Third Party Delivery Drivers Use Smart Lockers

Third party delivery has become a permanent fixture in both retail and quick-service restaurants. As delivery volumes increase and customer expectations tighten, operations leaders are rethinking not just how orders are fulfilled, but how they are handed off. One of the most overlooked friction points in this process is the delivery driver pickup experience.
Smart lockers, originally designed for customer pickup, are increasingly being used as a reliable handoff point for third party delivery drivers. When implemented as part of a BOPIS strategy, smart lockers simplify pickup, reduce in-store congestion, and create a faster, more predictable workflow for everyone involved.

Read More »
How To Write A Proposal To Get Smart Lockers Approved For Your Community

How To Write A Proposal To Get Smart Lockers Approved For Your Community

Getting smart lockers approved often has less to do with the technology itself and more to do with how the proposal is framed. Ownership groups, asset managers, and regional leaders are not looking for another amenity request. They are evaluating investments based on operational impact, cost control, and long-term value.
This guide walks through exactly how to write a proposal that speaks their language and positions smart lockers as a strategic improvement, not a nice-to-have.

Read More »
Package Rooms vs. Package Lockers: Which Is Better?

Package Rooms vs. Package Lockers: Which Is Better?

Finding the best package management systems for multifamily communities often comes down to one key question: package rooms vs. package lockers. Both solutions help properties handle rising delivery volumes, reduce staff workload, and improve the resident experience, but each one serves a different operational need.
The right choice depends on your building style, delivery patterns, available space, and long term goals. This guide breaks down the differences, benefits, and limitations of each option to help you make an informed decision.

Read More »

TOPICS

Share: