LUXER ONE BLOG

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

In the age of same-day groceries and flower deliveries that rival boutique storefronts, one thing is certain: the way we receive perishables is changing. That’s why smart fridges are making their way into package rooms.

It’s more than just cold storage. It’s a smart, commercial-grade refrigeration system built specifically for the modern delivery landscape, and seamlessly integrated into the Luxer One ecosystem.

Here are the top questions we hear about our Luxer Fridge:

Why do I need a refrigerated locker in my package room?

Online grocery and meal-kit orders are rising quickly. Without refrigerated storage, perishable items can spoil, creating liability for your staff and frustration for residents. A smart fridge ensures every delivery is safe, secure, and fresh until pickup.

What types of deliveries can refrigerated lockers handle?

Groceries, meal kits, medication, flowers, takeout orders and more! If it needs to stay cold, a smart fridge is the only reliable way to guarantee safe storage in a busy package room.

How does this benefit property staff?

Without refrigerated lockers, staff often get pulled into handling perishables, calling residents, finding temporary storage, or dealing with spoilage complaints. A smart fridge removes staff from that process entirely, reducing workload and eliminating liability.

How is a Luxer One Smart Fridge different from a refrigerator?

A household or commercial fridge may keep items cold, but it lacks integration, security, and accountability. With Luxer One, every delivery is logged, every pickup is tracked, and every user is authenticated. That means no more guessing who left an item or whether it was retrieved.

How secure is a refrigerated locker?

Each locker door is individually controlled and monitored through Luxer One’s platform. Residents receive a unique code or app notification when their item is delivered, ensuring only they can retrieve it. This eliminates the risk of misplaced or stolen groceries, medication, or flowers.

Does it integrate with my existing Luxer One system?

Yes! Refrigerated lockers operate seamlessly alongside standard Luxer One lockers and rooms. That means one unified system for carriers, residents, and staff, simplifying training, reporting, and daily operations.

A Smarter Amenity for Smarter Communities

From libraries looking to distribute materials, to multifamily communities offering grocery delivery as a perk, the Luxer Fridge adds value without adding complexity.

Because it’s not just about keeping items cold. It’s about preserving trust, enhancing convenience, and delivering the premium experience your community deserves.

If you’re looking to add temperature controlled storage on your property, contact us today!

Lauren Buote

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Top 5 Challenges Property Managers Will Face in 2026

The multifamily housing industry is entering 2026 with a mix of optimism and caution. New supply pipelines, shifting resident expectations, and tightening budgets are reshaping how property managers operate. While many of these trends have been building for years, 2026 will be the year they converge, putting more pressure on efficiency, service quality, and decision-making at every level.
To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

The holiday season has become retail’s ultimate stress test and Buy Online, Pick Up In Store (BOPIS) operations are often the first to feel the pressure. With peak order volumes up to 40% higher than average, many retailers struggle to balance customer expectations with limited staff and store space.
Luxer One’s new case study, How Smart Lockers Transformed Holiday BOPIS for a National Retailer, offers an inside look at how one major brand overcame those challenges using automated smart locker technology. The results? Faster pickup times, reduced labor strain, and higher customer satisfaction across hundreds of stores nationwide.

Why is Last-Mile Delivery Such a Challenge for Property Managers?

“Last-mile delivery” refers to the final step where a shipment moves from a transportation hub or carrier vehicle to its destination. For property managers in multifamily communities, this step has become one of the most difficult parts of daily operations. Rising package volumes, limited staff capacity, and growing resident expectations have turned last-mile logistics into a constant balancing act between efficiency and service.
In this guide we’ll explain the most common last-mile delivery challenges for property managers, explore how they affect community operations, and highlight practical ways to solve them.
That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup. To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

What Are Parcel Lockers and How Do They Work for Multifamily Communities

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week, a number that can double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.
That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup. To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Porch Pirates: How to Handle Package Theft During the Holidays

The holiday season means a surge in online orders, and unfortunately, a corresponding uptick in package theft. In 2024, as many as 58 million packages were stolen nationwide, resulting in an estimated $12 billion to $16 billion in losses.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

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