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Luxer One at NRF 2026: Retail’s Big Show, Supporting the Future of Retail

The National Retail Federation (NRF) continues to reinforce what retailers already know: the physical store is no longer just a place to browse and buy. It is a fulfillment hub, a return center, and a critical touchpoint in the omnichannel customer journey. As retailers navigate rising order volume, labor shortages, and increasing pressure to fulfill orders quickly and securely, the conversation has shifted from experimentation to execution.

This year at NRF 2026: Retail’s Big Show, Luxer One is showcasing how smart locker technology supports modern retail operations by addressing some of the industry’s most persistent challenges. Read more to see how Luxer One streamlines BOPIS, third party delivery, shrink, labor, and the tracking of essential equipment.

What Luxer One Is Showcasing at NRF 2026: Retail’s Big show

At this year’s show, Luxer One is highlighting smart locker solutions designed specifically for retail environments where speed, security, and scalability matter.Retailers visiting the Luxer One booth can see how lockers support customer order pickup and secure internal asset handoffs.

Luxer One’s retail lockers are built to integrate into existing store workflows, allowing associates to stage orders quickly while giving customers a self-service pickup experience. Our lockers are easy to use, allowing customers to pick up their online orders from assigned lockers, directly from their phones. This approach reduces congestion at service desks, shortens wait times, and helps stores manage high order volume without adding labor. This solution does not replace staff, but removes staff from routine fulfillment tasks, so they can focus on higher-value customer interactions.

Why Smart Lockers Matter More Than Ever

One of the dominant themes at last year’s NRF show was the operational strain created by omnichannel growth. Retailers repeatedly pointed to the challenge of managing BOPIS, BORIS, and same-day pickup alongside traditional store operations. It was clear is that customer demand has outpaced the infrastructure many stores were originally designed for.

Smart lockers directly address this gap. They provide a secure, scalable way to manage customer orders without expanding back-of-house space or increasing staffing requirements. As retailers continue to treat stores as fulfillment centers, locker-based pickup helps standardize the final handoff. In turn, reducing errors and improving consistency across locations.

Supporting Asset Management in Retail Operations

Beyond customer order fulfillment, asset management has become an increasingly important focus for retail operations. Stores manage a constant flow of high-value items such as handheld devices, tablets, radios, and keys that are essential to daily operations. As retailers look to reduce loss, improve accountability, and streamline shift changes, secure asset storage and controlled access are critical.

Luxer One systems support asset management by providing a centralized, trackable way to issue and return equipment. Smart lockers ensure assets are available and charged when needed. Staff can easily put assets in an assigned locker (with optional charging bays available), and they remain secure until needed again. In environments where efficiency and loss prevention are top priorities, asset management plays a key role in supporting store operations and employee productivity.

A Practical Solution for the Modern Retail Store

As physical stores continue to evolve, retailers are looking for practical solutions that fit within existing footprints and workflows. Luxer One’s presence at NRF 2026: Retail’s Big Show, reflects a growing recognition that smart infrastructure is a foundational element of omnichannel success, not a nice-to-have add-on.

By enabling secure, self-service order pickup and secure asset management, Luxer One helps retailers simplify operations, reduce loss, and make better use of limited labor.

Visit us at NRF 2026: Retail's Big Show to learn more about our solutions for retail operations!

Booth 1629
January 11-13th

Lauren Buote

Lauren Buote is a Marketing Coordinator at Luxer One who blends her fine arts background from North Carolina State University, with marketing experience in small businesses and museums. She specializes in content and design that support Luxer One’s storytelling and brand growth in the Commercial sector.

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