LUXER ONE BLOG

COVID-19 Update From the CEO of Luxer One

A Message From Our Founder and CEO

Arik Levy, the founder and CEO of Luxer One discussing the impact of COVID-19 on Luxer One’s daily operations.

Hello everyone. I’m Arik Levy, the founder and CEO of Luxer One.

From the day we started, our mission has been to relentlessly improve the way the world receives goods. Our residents, employees, customers and parcel carriers have always been a core part of our strive to connect people with deliveries, safely and securely.

In this uncertain time, I wanted to assure you that Luxer One is here for you. Our company is fully operational and our customer service team is available 24 hours a day, 7 days a week.

We know that our locker systems are a vitally important element to getting people the goods they need regularly. Our hardware and software teams are committed to keeping our system up and running with the highest standards of customer service and satisfaction. Our employees are working around the clock to ensure that our systems are functioning at our levels of excellence.

Luxer One lockers are, and have always been, a safe and secure method of contactless delivery. Now, with the Luxer One mobile app, you can open the locker door right from your smartphone. We will continue to develop smart ways to conveniently and safely get deliveries from our valued carriers to our esteemed residents.

If you have any questions or need support, you can reach us through email, chat or phone. We are here to help.

Thank you for being a part of the Luxer One family and we look forward to continuing our support of getting you the things you need.

Thank you,

Arik Levy

Have more questions on how COVID-19 could impact your partnership with Luxer One? Contact us!

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

Luxer One Now Integrates with Grant Street

Florida tax collector branches now have access to a powerful new solution. Luxer One smart lockers are officially integrated with Grant Street! Grant Street is a platform that powers tax collection, ePayments, and auctions for government agencies across the state. This integration gives branches a seamless way to manage secure, contactless document exchanges without ever leaving the Grant Street interface.

5 Warning Signs Your Package Management Solution Isn’t Built to Last

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