LUXER ONE BLOG

Contactless Delivery Kept Rochester Students Learning

Photo of a building

Rochester Logo

School districts across the United States are being required to adapt and change to serve their student populations while they shelter at home. For Rochester City School District in New York, that not only means maintaining daily lessons, but also distributing thousands of laptop computers to students and teachers for homeschooling and supporting the demanding technology needs of a 23,000 student school district. The idea of continuing these students’ education without being in class seemed like an impossible challenge. There was a clear need for contactless delivery solutions.

LXO 4643 Rochester Social LI3

PROBLEM – Distribute Laptop Computers Rapidly to Students

IMG_20200513_101347

Rochester City School District in New York needed to find a seamless way to deliver laptops to a large number of students who did not have access to one. This was a barrier that would completely cease all efforts by the district to continue the education of their students if not addressed. They needed a secure, contactless solution to deliver laptops to students and they needed it fast.

“Not only did we need to source the laptops, we had to figure out a way to get it to the students without compromising their safety, or that of our faculty,” notes Network Administrator for Instructional Technology for the City of Rochester School District, Nicole Klimek. “The lockers help us distribute new laptops to students and rapidly repair or replace broken laptops, all without contact.”

SOLUTION – Keyless, Internet-connected Pick-Up Lockers

Created by California-based Luxer One, a pioneer in smart package locker systems, Rochester City School District introduced a system of keyless, smart lockers for contactless delivery of laptops to support all the schools in their district.

Delivered, installed and deployed within 17 days after initial contact, Luxer One created a multi-unit locker system that allows faculty to load and electronically lock individual lockers. Families then use the built-in iPad to type in a code and pop open their assigned locker. These contactless pickups can be as quick as 15 seconds.

Klimek adds, “The team at Luxer One held our hand through the entire process. The technology was easy to learn and share with our families and the lockers are built to last. Luxer is helping us adapt to the changing way we must run our schools and serve our students.”

Since installation, there have been an average of 500 pickups a month. All lockers have stayed securely full of working laptops and have allowed students to safely drop-off any laptop that needs servicing.

Screen Shot 2020-05-28 at 10.07.43 AM

Learn about Luxer One’s affordable payment plans for school districts!

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

luxens on the rise employee highlight

Luxens on the Rise: Employee Highlight | Ryan Hellwig

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Read More »
Food pantry on college campus

How Do Food Pantries Work on College Campuses?

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

Read More »
How to Prepare for the Prime Day Effect on Multifamily Communities

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

Every June, the multifamily industry converges in one city to do something that doesn’t happen the rest of the year: slow down long enough to look up.
Apartmentalize 2026 brought that moment to New Orleans. And what the conversations, sessions, and hallway exchanges reflected was an industry in genuine transition. Not crisis nor boom, but something more nuanced than either of those words captures.
A sector that is recalibrating. Figuring out what works, what doesn’t, and what has to change.
Here is what stood out.

Read More »

TOPICS

Share: