LUXER ONE BLOG

Core Values Showcase: Melina Aguilar – Accounting Clerk

At Luxer One, we’re on a mission to relentlessly improve how the world receives goods. How do we do that? We hire the best people possible who will join us as we challenge the status quo and redefine package management across industries. Our employees live our core values every day – they embody pride and ownership in Luxer One, they are solutions driven, they respond rapidly, and they always do the right thing.

In this new series, we will highlight the incredible people behind Luxer One, starting with Melina Aguilar. Melina is a recent winner of a Luxer One core value award. She works on the finance team, supporting customers with billing inquiries and compliance.

1. When you have 30 minutes of free-time, how do you pass the time?

I love to be outdoors! I enjoy going on a walk or run, bike ride, and any other way to exercise and spend time with family.

2. If you could pick one superpower, what would it be and why?

I’d love to control time. It would be so interesting to go back in time to re-visit memories and re-experience events if I wanted to.

3. What’s the best thing about Luxer One?

I love what I do! The company culture, the environment, and the purpose impacts me daily. Arik, our CEO, hosts a lot of employee events that helps get everyone involved with one another. I appreciate his weekly office hours so anyone in the office can come speak with him about their ideas to continually improve how the world receives goods.

4. What’s something most people don’t know about you?

I was a medical assistant in a podiatry office. It was interesting, but it was my least favorite job. I can say from experience that smart lockers are a lot more interesting than feet!

5. What’s the last book you read?

“Become A Better You” by Joel Osteen.

6. What’s your secret talent that no one knows about?

Being organized. It’s the key to success.

7. If you could choose anyone, who would you pick as your mentor?

Oprah Winfrey. She has been an inspiration to so many people, including myself. I imagine I could learn so much from her in just one lunch together.

8. What’s your favorite line from a film?

“Mama always said life was like a box of chocolates. You never know what you’re gonna get.” – Forrest Gump.

Personal Quote:

“Ambition and vision are what make you rich.”

Want to work at Luxer One? We want the best people on our team! See a list of our current openings here.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

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