LUXER ONE BLOG

GrubHub Installs Luxer One Lockers at Chicago Headquarters

These days, everyone is searching for convenience. This is especially true for major corporations. Being able to provide timesaving services can be a game changer for big businesses, and Luxer One has made it part of our mission to provide this service for our clients. This year alone we are proud to announce we have successfully provided this peace of mind and time saving strategy to some of our largest clients.

We have implemented our smart lockers in schools, offices, and other workplaces around the country. A relationship we are most proud of this year is with the largely growing and well known company, GrubHub. Our team was able to help them transform their package problem from an insecure and disorganized process into a safe and streamlined Luxer Mailroom to keep their business moving forward.

Helping Grubhub

GrubHub is a widely known for their popular food delivery app, which connects millions of hungry users directly with the restaurants they love bringing their favorite meals right to their door. Delivering food to 19 million users across 50 states is no small feat. It takes a team of approximately 2300 highly-talented employees to ensure food arrives safely at consumers doors.

In 2019, GrubHub realized their current package delivery process for employees at their main office in Chicago, wasn’t cutting it. With an office of more than 1,000 people, it was incredibly easy for their package area to get overcrowded and disorganized. Some employees expressed concerns about their packages getting lost or tampered with. So, GrubHub came to us and we created their custom Luxer Mailroom.

We were able to implement a complete smart locker system that completely transformed their package problem into a package process. Now, the entire space is streamlined and matches the sleek and modern design that the company strives to uphold. More importantly, the space is functional and user friendly for their team.

Workers receive email notifications as soon as their package has been put into a smart locker. Then, all they have to do is bring their phone to the mailroom, scan the QR code, and their locker opens! No one else can access it, so their package is safe and secure until the intended receiver is able to get there. Best of all, we were able to install an entire mailroom of smart lockers in just a matter of days, ensuring that GrubHub’s mail delivery was never interrupted.

About Luxer One

Luxer One has created an innovative smart locker system that allows packages to be delivered and retrieved in a secure, quick, and contactless fashion. Major couriers such as Amazon, FedEx, and UPS can deliver packages to homes, schools, or businesses with ease.

The delivery person simply assigns their package to a locker and places it inside, then the recipient gets an email notification that their item has been delivered. The recipient also gets a QR code that they must scan in order for the locker to open. The result is a streamlined process that keeps items safe and keeps everyone informed about a package’s delivery status.

How Can We Help You?

We are so proud to have been able to bring our convenient smart lockers to GrubHub, giving them peace of mind and taking one less stress off of their team. We’d love to do the same for your business! Contact Luxer One today to see how our smart lockers can make a difference in your workplace.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

See Posts

The Amenities Students Care About Most in New Housing

When you’re planning or upgrading student housing, knowing which amenities students care about most is essential. With competition high and enrollment demand staying strong, what students expect from their living environment is evolving.
Here’s a look at the key trends in U.S. student housing, and how a forward-looking feature like automated package management for student housing can give you an edge.

How Smart Lockers Can Help Track IT Equipment and Office Assets

Keeping track of IT equipment and other office assets is becoming increasingly complex in today’s hybrid workplaces. Devices move between employees, shared workspaces, and even remote setups, creating constant visibility challenges for operations teams. For office administrators and operations directors, staying in control of these resources isn’t just about organization. It’s about accountability, security, and cost savings.
So how can you efficiently track IT equipment and manage office assets without adding more manual work? Smart lockers are quickly emerging as the solution.

How to Improve the Resident Experience with Package Management

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

How to Automate Your Office Mailroom with Smart Package Systems

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

TOPICS