
How Third Party Delivery Drivers Use Smart Lockers
Third party delivery has become a permanent fixture in both retail and quick-service restaurants. As delivery volumes increase and customer expectations tighten, operations leaders are rethinking not just how orders are fulfilled, but how they are handed off. One of the most overlooked friction points in this process is the delivery driver pickup experience.
Smart lockers, originally designed for customer pickup, are increasingly being used as a reliable handoff point for third party delivery drivers. When implemented as part of a BOPIS strategy, smart lockers simplify pickup, reduce in-store congestion, and create a faster, more predictable workflow for everyone involved.








