The Luxer One Blog

Luxer Liaison: A White-Glove Concierge Package Service

September 4, 2025

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

The Ultimate Guide to Smart Package Rooms

September 4, 2025

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A smart package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to smart package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

What is the best package solution for large multifamily properties?

Package Rooms vs. Package Lockers vs. Concierge. What is the Best Package Solution?

September 4, 2025

Package management has become one of the most pressing challenges for multifamily communities. With residents shopping online more than ever, package rooms are overflowing, staff are overwhelmed, and property reputation is on the line. The right system isn’t just about convenience, it’s about protecting resident satisfaction, reducing staff workload, and future-proofing your operations.

This guide answers the most common questions property managers ask when weighing smart package lockers, smart package rooms, and traditional on-site staff.

Luxer One Expands Modern Smart Package Room with New Customizable Upgrades

September 3, 2025

More than ever we are seeing package problems becoming more cumbersome for multifamily communities. Residents expect convenience, security, and efficiency in every part of their living experience, including package management. In fact, 55% of renters say package handling influences their leasing decisions, and with package theft on the rise, property managers are under more pressure than ever to provide a reliable solution.
We believe that a modern smart package room should evolve with both technology and resident needs. That’s why we’re excited to announce new customizable upgrades to our package room offering, giving properties even more flexibility to design a solution that works best for their community.

2025 Mid-Year Retail Industry Report: The Trends Driving Change

August 19, 2025

The first half of 2025 has been a turning point for retail. Shrink is climbing, inflation is cooling but still biting, shoppers are returning with new spending habits, and labor shortages continue to reshape operations.
The 2025 Mid-Year Retail Industry Report breaks down the trends that matter most, complete with data, expert analysis, and takeaways for the months ahead. Download the full report now.

Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

August 11, 2025

Storm season can bring more than just rain! Hurricanes, tornadoes, blizzards, and sudden temperature swings can all threaten your property’s operations. When the weather turns dangerous, the last thing property managers should worry about is whether their smart lockers will fail.
Your package management systems should be built to withstand the toughest conditions. One of our priorities at Luxer One is building systems that last through any conditions. To help prepare you for the inclement weather that hurricane season may bring, we’ve compiled some tips and tricks to ensure your systems are running when it matters most.

Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

July 22, 2025

ADA Day is more than a date on the calendar, it’s a powerful reminder that accessibility isn’t just about checking boxes. For property and asset managers, it’s about building communities where every resident feels empowered and included. From mobility challenges to cognitive or sensory impairments, accessibility needs vary but your package management system should meet them all.

What the 2025 Mid-Year Multifamily Market Report Reveals About Industry Shifts

July 21, 2025

The multifamily industry is experiencing one of its most complex chapters yet. From ongoing tariff impacts to rising resident expectations and vendor uncertainty, regional and asset managers are balancing more than just lease-ups and budgets; they’re managing momentum in a rapidly shifting market. That’s why we compiled vital data from ALN into a 2025 Mid-Year Multifamily Market Report.

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

July 15, 2025

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

How to Prepare Your Community for Incoming Holiday Package Piles

July 10, 2025

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

LUXER ONE BLOG

Luxer Liaison: A White-Glove Concierge Package Service

The Ultimate Guide to Smart Package Rooms

Package Rooms vs. Package Lockers vs. Concierge. What is the Best Package Solution?

Luxer One Expands Modern Smart Package Room with New Customizable Upgrades

2025 Mid-Year Retail Industry Report: The Trends Driving Change

Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

What the 2025 Mid-Year Multifamily Market Report Reveals About Industry Shifts

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

How to Prepare Your Community for Incoming Holiday Package Piles

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