LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

Vendor Fatigue Is Real, Here's How to Consolidate

Vendor Fatigue Is Real, Here’s How to Consolidate

Vendor evaluation is not seasonal. Contracts come up for renewal year-round, and a tool that is not earning its spot does not wait for a convenient month to become a problem. But budget season puts it in sharper focus than usual, since every vendor on the books gets a harder look right as 2027 technology budgets lock in.

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How to Prepare Your Community for Incoming Holiday Package Piles

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

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What Your Mid-Year Multifamily Market Report Reveals About 2026 Multifamily Market Trends

What Your Mid-Year Multifamily Market Report Reveals About 2026 Multifamily Market Trends

Budget season is here, and with it comes the same question every property manager, owner, and developer is asking: what does the rest of 2026 actually look like, and what should that mean for 2027?
That’s why we built the Mid-Year Multifamily Market Report: a data-backed snapshot of the multifamily market trends shaping occupancy, pricing, supply, and operations right now, with a clear “what it means” takeaway for every finding.

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Budget Season Is Here. What the Market Is Actually Telling You.

Budget Season Is Here. What the Market Is Actually Telling You.

August marks the start of budget season for most of the multifamily industry. Over the next 60 to 90 days, property managers are reviewing vendor contracts, owners are stress-testing their 2027 revenue assumptions, and developers are making go or no-go decisions on projects they have been holding.

Everyone is asking the same question: what kind of market are we actually planning into?

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luxens on the rise employee highlight

Luxens on the Rise: Employee Highlight | Ryan Hellwig

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

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Food pantry on college campus

How Do Food Pantries Work on College Campuses?

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

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How to Prepare for the Prime Day Effect on Multifamily Communities

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

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What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

Every June, the multifamily industry converges in one city to do something that doesn’t happen the rest of the year: slow down long enough to look up.
Apartmentalize 2026 brought that moment to New Orleans. And what the conversations, sessions, and hallway exchanges reflected was an industry in genuine transition. Not crisis nor boom, but something more nuanced than either of those words captures.
A sector that is recalibrating. Figuring out what works, what doesn’t, and what has to change.
Here is what stood out.

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What It Actually Takes for a Property to Run in Perfect Rhythm

What It Actually Takes for a Property to Run in Perfect Rhythm

Most property managers and regional managers don’t describe their job as managing amenities or overseeing systems. They describe it as keeping everything moving.
Leasing. Renewals. Maintenance requests. Resident communication. Vendor relationships. Staff coverage. And somewhere in the middle of all of that, making sure the day-to-day experience of actually living in their community feels effortless for the people who call it home.
That is a lot to hold together. And the bar keeps rising.

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The Global Shift Toward Smart Lockers: Why Automated Delivery Is Becoming the Backbone of Last Mile Logistics

The Global Shift Toward Smart Lockers: Why Automated Delivery Is Becoming the Backbone of Last Mile Logistics

For more than fifteen years, I have worked with locker networks across Europe and beyond, and have seen firsthand how quickly delivery systems can transform when economic pressure meets technological readiness. Today, the global last mile is approaching that same kind of tipping point. Parcel volumes are still rising, labor is becoming more expensive and harder to find, and urban security issues continue to grow. All of this is putting the traditional door to door model under unprecedented strain.
What comes next is not a mystery. It is already unfolding around the world. Smart lockers are becoming essential infrastructure for modern delivery, not a niche add on. In several countries, this shift is already well underway. In others, it is just beginning. But everywhere, the direction is clear.
The next decade of delivery will not be defined by faster vans or more expensive convenience. It will be defined by smarter, more efficient systems that allow carriers, retailers, and consumers to regain control of the last mile.
Smart lockers will be at the center of that shift.

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Retail Industry Trends for 2026: What Operations Leaders Should Prepare For

Retail Industry Trends for 2026: What Operations Leaders Should Prepare For

After a turbulent few years of shifting consumer confidence, supply chain recalibration and nonstop digital innovation, retail is entering 2026 with more clarity and more pressure. The last 12 months revealed a shopper who is simultaneously value driven and convenience obsessed, pushing retailers to rethink how stores operate, how fulfillment happens and how technology drives profitability instead of complexity.
As leaders head into the NRF Big Show in New York, the message is clear. 2026 will reward retailers who streamline operations, modernize fulfillment and build flexible omnichannel experiences rooted in real, measurable efficiency. Here is what the latest data, forecasts and industry analyses tell us about the retail landscape ahead.

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woman shopping in person pickup

Has Delivery Replaced Pickup? What the Data Says About Retail’s Next Chapter

Retailers face more choices than ever when it comes to fulfillment: ship-to-home, same-day delivery, third-party courier pick-ups, and in-store or curbside pickup (BOPIS – Buy Online, Pickup In-Store). Is the traditional in-person pickup model fading away in favor of delivery and third‐party logistics? Data suggests that in-store/curbside pickup remains not only relevant but increasingly important, in a transformed, omnichannel context.

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Best Practices For Package Locker Setup In Apartments

Best Practices For Package Locker Setup In Apartments

Package lockers have become an essential amenity in modern apartment communities. With daily delivery volumes rising and residents expecting secure self-service pickup, a well planned locker setup can make a major difference in resident satisfaction and staff efficiency. Below are the top questions property managers ask when planning a successful package locker deployment, along with practical best practices.

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The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

Real estate tech is advancing faster than ever, and multifamily operators are feeling the shift across every corner of their portfolios. AI adoption is accelerating, centralized operations are becoming the standard, and residents expect more connected, digital-first experiences in their homes. Following recent industry conversations, including trends highlighted at OPTECH 2025, the future of real estate technology is taking shape around efficiency, data intelligence, automation, and resident expectations.
For multifamily leadership teams, understanding where the industry is heading is only half the challenge. The real task is identifying the practical steps to stay competitive today while preparing for what is next.
Below is a look at what is driving the future of real estate technology, supported by the latest industry data, along with actionable insights you can use to future-ready your operations.

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The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

Online shopping continues to grow at a rapid pace, and multifamily communities are feeling the effects more than almost any other sector. In early 2025, U.S. e-commerce sales were up 5.3% year-over-year, reaching 15.5% of all retail spending, according to the U.S. Census Bureau. At the same time, global online shopping participation surpassed 2.7 billion digital buyers, reflecting a long-term shift toward online purchasing.
For multifamily operators, regional managers, and asset managers, this trend creates a daily operational reality: higher-than-ever delivery volume, greater pressure on staff, and the constant challenge of managing package piles at apartments. This blog breaks down how the surge in online shopping is reshaping multifamily communities and what forward-thinking properties are doing to keep up.

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How To Cut the Carbon Footprint From Package Deliveries in Your Community

How To Cut the Carbon Footprint From Package Deliveries in Your Community

As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.

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From Digital to Physical: The State of the Modern Workplace

From Digital to Physical: The State of the Modern Workplace

The modern workplace has entered a new era of complexity. Hybrid schedules have reshaped how teams use office space. Digital employee experience has become just as important as physical comfort. Asset visibility is now a daily operational challenge. Workplace leaders are being asked to deliver environments that are productive, flexible, and secure. Not to mention they often have fewer resources than before.
This report explores the most significant trends defining today’s office environment, backed by industry research from the past year. For office managers, facilities teams, and operations directors, understanding these shifts is essential to staying ahead. Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

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How Smart Lockers Are Revolutionizing Asset Management in the Workplace

How Smart Lockers Are Revolutionizing Asset Management in the Workplace

Managing equipment in today’s workplace is more complex than ever. Between hybrid schedules, shared devices, rotating staff, and rising IT demands, many organizations are struggling to keep track of essential assets. Smart lockers for asset management are emerging as a powerful solution, offering automated, reliable, and secure workflows that support both traditional offices and modern hybrid environments.
Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

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carrier deliverying package

Rethinking the Last Mile: Understanding the Final Step in Hospitality and Retail

Last-mile delivery refers to the movement of goods from a local distribution hub to their end destination, often a customer, guest, or employee. It’s where logistics meets real-world experience, and in commercial environments, it’s no longer just about speed, it’s about reliability, security, and service.

In this blog, we explore how the last mile shows up in three major verticals: hotels, retail, and quick-service restaurants (QSRs). Each faces different pressures, guest package management, rising click-and-collect orders, and surging digital food pickups. But, they all share the need for more reliable, organized, and efficient handoff systems.

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Resident holding package and coffee smiling in front of Luxer One smart package lockers