LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

Vendor Fatigue Is Real, Here's How to Consolidate

Vendor Fatigue Is Real, Here’s How to Consolidate

Vendor evaluation is not seasonal. Contracts come up for renewal year-round, and a tool that is not earning its spot does not wait for a convenient month to become a problem. But budget season puts it in sharper focus than usual, since every vendor on the books gets a harder look right as 2027 technology budgets lock in.

Read More »
How to Prepare Your Community for Incoming Holiday Package Piles

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Read More »
What Your Mid-Year Multifamily Market Report Reveals About 2026 Multifamily Market Trends

What Your Mid-Year Multifamily Market Report Reveals About 2026 Multifamily Market Trends

Budget season is here, and with it comes the same question every property manager, owner, and developer is asking: what does the rest of 2026 actually look like, and what should that mean for 2027?
That’s why we built the Mid-Year Multifamily Market Report: a data-backed snapshot of the multifamily market trends shaping occupancy, pricing, supply, and operations right now, with a clear “what it means” takeaway for every finding.

Read More »
Budget Season Is Here. What the Market Is Actually Telling You.

Budget Season Is Here. What the Market Is Actually Telling You.

August marks the start of budget season for most of the multifamily industry. Over the next 60 to 90 days, property managers are reviewing vendor contracts, owners are stress-testing their 2027 revenue assumptions, and developers are making go or no-go decisions on projects they have been holding.

Everyone is asking the same question: what kind of market are we actually planning into?

Read More »
luxens on the rise employee highlight

Luxens on the Rise: Employee Highlight | Ryan Hellwig

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Read More »
Food pantry on college campus

How Do Food Pantries Work on College Campuses?

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

Read More »
How to Prepare for the Prime Day Effect on Multifamily Communities

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

What Apartmentalize 2026 Told Us About the State of the Multifamily Industry

Every June, the multifamily industry converges in one city to do something that doesn’t happen the rest of the year: slow down long enough to look up.
Apartmentalize 2026 brought that moment to New Orleans. And what the conversations, sessions, and hallway exchanges reflected was an industry in genuine transition. Not crisis nor boom, but something more nuanced than either of those words captures.
A sector that is recalibrating. Figuring out what works, what doesn’t, and what has to change.
Here is what stood out.

Read More »
What It Actually Takes for a Property to Run in Perfect Rhythm

What It Actually Takes for a Property to Run in Perfect Rhythm

Most property managers and regional managers don’t describe their job as managing amenities or overseeing systems. They describe it as keeping everything moving.
Leasing. Renewals. Maintenance requests. Resident communication. Vendor relationships. Staff coverage. And somewhere in the middle of all of that, making sure the day-to-day experience of actually living in their community feels effortless for the people who call it home.
That is a lot to hold together. And the bar keeps rising.

Read More »
What Is Package Room Management Software?

What Is Package Room Management Software?

As package volumes continue to rise across multifamily communities, property teams are searching for ways to streamline deliveries without overwhelming staff. This is where package room management software becomes essential. Modern communities are turning to automated smart package rooms to support secure, organized, and fully trackable deliveries that meet today’s resident expectations.
Below, we answer the most common questions property managers have about how package room software works, why it matters, and what to look for in the right solution.

Read More »
How Secure are Package Lockers?

How Secure are Package Lockers?

When you ask “how secure are package lockers?” the answer is: they can be very secure, but only if the system is built with the right safeguards. For property managers, office mailrooms, university mail facilities and other package-elevated environments, understanding package locker security helps you evaluate whether you’re buying a smart locker system that is reliable now and built to last.With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Read More »
The Amenities Students Care About Most in New Housing

The Amenities Students Care About Most in New Housing

When you’re planning or upgrading student housing, knowing which amenities students care about most is essential. With competition high and enrollment demand staying strong, what students expect from their living environment is evolving.
Here’s a look at the key trends in U.S. student housing, and how a forward-looking feature like automated package management for student housing can give you an edge.

Read More »
How Smart Lockers Can Help Track IT Equipment and Office Assets

How Smart Lockers Can Help Track IT Equipment and Office Assets

Keeping track of IT equipment and other office assets is becoming increasingly complex in today’s hybrid workplaces. Devices move between employees, shared workspaces, and even remote setups, creating constant visibility challenges for operations teams. For office administrators and operations directors, staying in control of these resources isn’t just about organization. It’s about accountability, security, and cost savings.
So how can you efficiently track IT equipment and manage office assets without adding more manual work? Smart lockers are quickly emerging as the solution.

Read More »
How to Improve the Resident Experience with Package Management

How to Improve the Resident Experience with Package Management

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Read More »
Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

Read More »
How to Automate Your Office Mailroom with Smart Package Systems

How to Automate Your Office Mailroom with Smart Package Systems

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

Read More »
How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

Read More »
What is Multi-Package Delivery & Why is it Important?

What is Multi-Package Delivery & Why is it Important?

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

Read More »
What is the Luxer One Property Dashboard?

What is the Luxer One Property Dashboard?

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

Read More »

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

Resident holding package and coffee smiling in front of Luxer One smart package lockers