LUXER ONE BLOG

Luxer One Celebrates 50 Million Packages Delivered

50. Million. Packages.

Just in time for the end of the decade, we hit a major milestone. Luxer One has now accepted over 50 million package deliveries to date!

Starting in 2013, we built smart lockers for packages with a lofty goal: to change how the world receives goods. Six years and 50 million packages later, we believe we are well on our way.

Most recently, this month we are accepting an average of 150,000 packages per day. That’s almost two packages every second of the day!

As we enter 2020, we can only imagine what the new decade will bring – and how much package delivery and Luxer One will grow.

Thank you, thank you, thank you, Luxer One Support!

None of this would have been possible if it weren’t for the incredible folks on our team who provide day-to-day support for our customers. In 2019 we’ve added Spanish and French speaking customer support, revamped our training programs, nearly doubled our headcount (with over 40 new support employees hired in just the last month!), doubled our video research department, and promoted several teammates to supervisor positions.

Thank you to each and every one of you wonderful package delivery champions. We are eternally grateful. It’s our pleasure to give each of our support team members a shoutout below:

Joseph L.
Jasmine A.
Jordan B.
Eric B.
Tyler B.
Alejandro C.
Jarrett C.
Alexander D.
Estelle F.
Brandon H.
Michael J.
Tommy K.
Prathyusha M.
Solomon N.
Jacqueline O.
Cuong S.
Arnav T.
John T.
James T.
Richard V.
Moses W.
Kouadio Y.
Antwanette A.
Giovanii A.
Iyawna A.
Mihalo A.
Brenda A.
Yasmin A.
Monica B.
Jennifer B.
Vichelle B.
Ashley B.
Lamica B.
Candice B.
Devin B.
Emoni B.
Dnae B.
Teresita C.
Monica C.
Jasmin C.
Maria C.
Phillip C.
Isaah C.
Donald C.
Danielle C.
Victoria C.
Chance D.
Darius D.
Casjmia E.
Kyra F.
Marc F.
Robert F.
Brittany F.
Melaya G.
Krystal G.
Kaja G.
Monica H.
Antoinette H.
Matthew H.
Sharhonda H.
Shanycka H.
Sheila H.
Malia I.
Saumalama I.
Camara J.
Marcey J.
LaDuana J.
Jamal J.
Gabriel K.
Julie K.
Marissa L.
Shante L.
Ondreas M.
Jaboy M.
Breanna M.
Donyae M.
Elijah M.
Faaolaina M.
Jessica M.
Roberta N.
Armand N.
Tiffany O.
Olena P.
Nekia P.
Jordan P.
Khaianne P.
Destinie R.
Jules R.
Ashley R.
Shaunise R.
Jasauna S.
Travis S.
Tyler S.
Briana S.
Donte S.
Alea S.
Brandon S.
Misty S.
Alexandria S.
Lakeshia S.
Cori T.
Deandrea T.
Aljibiona T.
Angelica V.
Jocelyn V.
Flavio V.
Maria V.
Malaysia W.
Majestea W.
Zammaria W.
Loua Z.
Vanessa Z.
Rodrigo B.
Shella C.
Ian C.
Ashia J.
Esha N.
Susan R.
Scott S.
Marvelle S.
Anita W.
Matt N.
Chris H.
Monica M.
Daniel T.

Adrian H.

Interested in joining our incredible team? We’re hiring! Check out our careers page to see what position is right for you.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

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