LUXER ONE BLOG

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.

Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Learn how to prepare your community now with the helpful tips in this blog.

The Real Cost of Holiday Package Piles

The holidays can quadruple daily package volume. According to industry data, more than 60% of U.S. shoppers increase their online orders from late October through December. For multifamily communities, this means:

Overflowing package rooms that violate fire codes or create liability
More staff time spent organizing deliveries instead of serving residents
Delayed pickups that frustrate residents and create customer service issues

If your current system is already nearing capacity, or if you’re relying on manual delivery processes, the holiday rush will only widen the cracks.

Build a Package System That’s Built to Last

Adding a package room or locker system is a great first step, but not all solutions are created equal. To truly handle the holiday package piles and serve your community year-round, your solution should be:

Appropriately scaled for your unit count and daily delivery volume
Supported by modern software that ensures 100% acceptance and secure access
Backed by expert support to minimize downtime and resident complaints

Learn more about what to look for in a package management system and get started today.

Upgrade Now Before the Packages Arrive

If you already have a package system in place, now is the time to evaluate its readiness. The good news? You don’t need a full overhaul to keep up with seasonal spikes.

Luxer One offers two powerful options for temporary or ongoing support:

Flex Locker

Need extra capacity without committing to permanent infrastructure? Flex Locker is a seasonal expansion option for existing Luxer One locker systems. During peak periods, we’ll deliver a supplemental locker bank that integrates directly with your current setup for 90-days. When the season has ended you can reassess and we’ll either pick the locker up or you can keep them for an additional fee.

Luxer Liaison

Want boots on the ground? Luxer Liaison is a dedicated on-site package expert service that handles delivery overflow, assists residents, and ensures a five-star experience. Your Liaison will ease the burden on your team and keep everything running smoothly.

Together, these tools help your staff stay focused, your residents stay happy, and your property maintain a polished reputation during the most chaotic months of the year.

Don’t Let the Holiday Rush Catch You Off Guard

The most successful communities prepare early and with the right partners. Whether you’re adding lockers for the first time or expanding your system to handle higher volume, Luxer One is here to help.

Let’s make this your smoothest holiday season yet.

Contact our team today to find the right-size solution for your community and be ready for whatever the holiday package piles bring your way.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

See Posts

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Package volume isn’t slowing down. It’s accelerating.
In 2025, nearly 24 billion packages were delivered in the U.S., averaging more than 90 million deliveries every weekday. For multifamily communities, that translates to one reality: more deliveries, more pressure, and more opportunities for breakdowns in your package system.
That’s why understanding how to audit package lockers is no longer optional. It is essential to maintaining efficient deliveries, satisfied residents, and controlled operational costs.

Supply chain on the edge josh middlebrooks

Supply Chain on the Edge: The Final 100 Feet of Logistics

What happens after the carrier arrives? Luxer One President Josh Middlebrooks recently joined Rodney Apple and Mike Ogle on the Supply Chain Careers Podcast, thanks to Supply Chain Management (SCM). The outcome was a discussion of an emerging challenge in modern logistics: the final 100 feet of delivery.

university package report 2025 data luxer one

University Package Volume Report: 2025 Academic Year

As universities modernize campus operations, smart lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating smart locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

What’s Included in a Smart Locker System?

Smart lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a smart locker system?
Below is a high-level breakdown of the core smart locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

TOPICS