LUXER ONE BLOG

Giving the Gift of Liaison: Total Package Room Makeover

Giving the Gift of Liaison: Total Package Room Makeover

Does your package room look like the before shot in this video? Are you cramming boxes onto shelves, struggling to fit them all in one room? Do you struggle to find the package you’re looking for? If you answered yes to any of these, you could be the next property on Total Package Room Makeover!

The property team at the Hanover Soma West was climbing mountains of packages. With a ton of deliveries a day, their package room was stuffed to the brim with boxes. Enter Luxer Liaisons!

Our experienced Liaisons worked their magic to transform this storage nightmare into a property manager’s dream. In just one day, the property team lost one of their biggest stressors and gained an extraordinary amenity. Their package room is camera ready just in time for the holidays. But is yours?

Don’t wait for the holiday season to catch up. With a Luxer Liaison at your side, you can conquer the flood of packages before they take over your property. Along with transforming package storage, our Liaisons are the experts in all things package, including…

  • Professional Onsite Presence:  Resolving residents’ package-related issues in person.
  • Fast-Lane Support:  Sending your requests to the top of the Luxer queue.
  • Carrier Training:  Improving compliance through relationship building.
  • And more!

Change the way you do package storage forever! For more information on the Luxer Liaison program, visit www.luxerone.com/liaison

For more information, contact our team!

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

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