LUXER ONE BLOG

Giving the Gift of Liaison: Total Package Room Makeover

Does your package room look like the before shot in this video? Are you cramming boxes onto shelves, struggling to fit them all in one room? Do you struggle to find the package you’re looking for? If you answered yes to any of these, you could be the next property on Total Package Room Makeover!

The property team at the Hanover Soma West was climbing mountains of packages. With a ton of deliveries a day, their package room was stuffed to the brim with boxes. Enter Luxer Liaisons!

Our experienced Liaisons worked their magic to transform this storage nightmare into a property manager’s dream. In just one day, the property team lost one of their biggest stressors and gained an extraordinary amenity. Their package room is camera ready just in time for the holidays. But is yours?

Don’t wait for the holiday season to catch up. With a Luxer Liaison at your side, you can conquer the flood of packages before they take over your property. Along with transforming package storage, our Liaisons are the experts in all things package, including…

Professional Onsite Presence: Resolving residents’ package-related issues in person.
Fast-Lane Support: Sending your requests to the top of the Luxer queue.
Carrier Training: Improving compliance through relationship building.
And more!

Change the way you do package storage forever! For more information on the Luxer Liaison program, visit www.luxerone.com/liaison

For more information, contact our team!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Canadian multifamily communities are experiencing a major shift in parcel management. As online shopping continues to grow and resident expectations rise, developers and operators are under increasing pressure to modernize how deliveries are handled.
That is why more properties are investing in parcel locker solutions that improve security, simplify parcel management, and create a better resident experience.
According to recent research from Mordor Intelligence, the Canadian courier, express, and parcel market is projected to grow to more than USD $20 billion by 2031, driven largely by continued eCommerce growth and increasing delivery demand. For multifamily operators, that means parcel volume is not slowing down anytime soon.

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Resident Retention Starts With Reliable Multifamily Partners

Resident retention has become one of the most important metrics in multifamily housing and one of the hardest to maintain. Today’s residents expect convenience, consistency, and responsive service across every touchpoint of their living experience. When operations fall short, frustration builds quickly.
That’s why more property and regional managers are reevaluating not just the amenities they offer, but the multifamily technology partners behind them.
Reliable partners don’t just help properties run smoothly. They directly support resident satisfaction, operational consistency, and long-term asset value.

What Is the Best Way to Manage Packages in a University Mailroom?

University mailrooms are under more pressure than ever. As online shopping continues to grow, campuses are receiving an unprecedented volume of packages each day, often without the staffing or storage space to keep up. For many universities, the question is no longer whether a new system is needed, it’s what is the best system to use?

The Hidden Cost of Off-Site Package Models

At first glance, some package management solutions seem like a win for property teams. They promise fewer packages on-site, less clutter, and less day-to-day handling.
But what looks convenient on the surface often comes with hidden tradeoffs. While these models may reduce visibility on the property, they do not eliminate the problem. They shift it somewhere else.
And in many cases, they shift it directly onto residents.

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