LUXER ONE BLOG

Giving the Gift of Liaison: Total Package Room Makeover

Does your package room look like the before shot in this video? Are you cramming boxes onto shelves, struggling to fit them all in one room? Do you struggle to find the package you’re looking for? If you answered yes to any of these, you could be the next property on Total Package Room Makeover!

The property team at the Hanover Soma West was climbing mountains of packages. With a ton of deliveries a day, their package room was stuffed to the brim with boxes. Enter Luxer Liaisons!

Our experienced Liaisons worked their magic to transform this storage nightmare into a property manager’s dream. In just one day, the property team lost one of their biggest stressors and gained an extraordinary amenity. Their package room is camera ready just in time for the holidays. But is yours?

Don’t wait for the holiday season to catch up. With a Luxer Liaison at your side, you can conquer the flood of packages before they take over your property. Along with transforming package storage, our Liaisons are the experts in all things package, including…

Professional Onsite Presence: Resolving residents’ package-related issues in person.
Fast-Lane Support: Sending your requests to the top of the Luxer queue.
Carrier Training: Improving compliance through relationship building.
And more!

Change the way you do package storage forever! For more information on the Luxer Liaison program, visit www.luxerone.com/liaison

For more information, contact our team!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Here is how rear loading lockers are redefining BOPIS and why they are becoming a must have in the retail landscape.

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Refrigerated Package Lockers & Their Benefit to Apartments

As grocery delivery, meal kits, and prescription drop-offs become part of everyday apartment living, package management is no longer just about boxes. Property teams are now responsible for time-sensitive, perishable deliveries that cannot sit in an office or hallway for hours.
That’s where refrigerated package lockers come in. Designed specifically to protect temperature-controlled items while maintaining secure access, refrigerated lockers help apartment communities reduce liability, streamline operations, and deliver a better resident experience. All while taking work off the onsite teams plates.
Below, we break down how refrigerated lockers work, why they matter, and how they fit into a modern package management strategy.

The Most Secure Way To Manage Package Delivery For Apartments

Package theft remains one of the most common and frustrating issues in multifamily communities. As online ordering continues to rise, property teams are under increasing pressure to protect resident deliveries while maintaining efficient operations.
So what is the most secure way to manage package delivery for apartments today?
While no system can eliminate theft entirely, automated package delivery solutions, specifically smart lockers and secure package rooms, offer the strongest combination of access control, visibility, and accountability available to apartment communities. When implemented correctly, these systems significantly reduce risk compared to unmanaged alternatives like office lobbies or doorstep delivery.
Below, we break down how these systems work, why they are more secure, and what properties should consider when evaluating package security.

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