LUXER ONE BLOG

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

Photo of a building

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One’s smart lockers to their existing workflows.  

Read the press release below, or view the original on Business Wire here.

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team here

Copy of Copy of University Case Study Social Ad (1) Technology Collaboration Demonstrates Pitney Bowes’ Firm Commitment to Fast-Growing Market

STAMFORD, Conn.–(BUSINESS WIRE)–Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of e-commerce, shipping, mailing, data and financial services, today announced a partnership with Luxer One, a leader in intelligent locker and parcel management solutions. The collaboration demonstrates Pitney Bowes’ firm commitment to this fast-growing market. Pitney Bowes Intelligent Lockers featuring Luxer One, sees industry-leading SendSuite® Tracking Online from Pitney Bowes integrate with the sophisticated functionality of Luxer One intelligent lockers, creating a smart new way to meet increasing package and mail delivery demands.

The secure intelligent parcel management solution generated by the Pitney Bowes and Luxer One collaboration is ideal for use by larger enterprises, retailers, higher education and local government agencies in which high volumes of time-sensitive shipments are received, tracked and distributed. Robust, custom-color lockers with touch screen technology provide secure physical storage in convenient locations, while Pitney Bowes’ SendSuite Tracking Online adds an extra layer of security and visibility. A cloud-based tracking solution, SendSuite Tracking Online streamlines the logging, tracking and managing of incoming packages and important mail, sending notifications, parcel location details and secure digital passcodes or barcodes to recipients’ mobiles. “This exciting new partnership brings together Luxer One’s sophisticated locker technology and SendSuite Tracking Online’s innovative package tracking platform, built on our deep carrier market intelligence. Together, the technologies deliver a streamlined, automated system which boosts mailroom efficiency and delights package recipients,” said Jason Dies, EVP and Vice President Sending Technology Solutions, Pitney Bowes. “The partnership demonstrates Pitney Bowes’ firm and continued commitment to delivering innovative technologies which simplify sending for businesses.” When recipients arrive at the lockers to collect their packages, they sign in on the locker’s touch screen and a camera will take their photo. Accurate chain of custody tracking keeps mailroom managers updated in real-time and provides organizations with reliable performance measures. “Our team is excited to partner with Pitney Bowes to bring our integrated solutions to the market together,” says Arik Levy, CEO/Founder of Luxer One, which is a division of global access leader, ASSA ABLOY. “With this partnership, our customers can enjoy unparalleled levels of convenience, security, and functionality, all through Pitney Bowes’ best-in-class platform and Luxer One’s industry-leading smart locker platform. For us, the key has always been to put the customer’s experience first. Adding Luxer One’s lockers to the mix is a powerful extension of the core Pitney Bowes customer experience.” The collaboration is announced as the latest Pitney Bowes Parcel Shipping Index reveals the scale of growth in parcel shipping volume. In 2018, the Index showed that parcel volume reached 87 billion in the world’s 13 major markets, a figure forecast to reach 200 billion by 2025. As parcel volume increases, organizations need smart ways to manage this growth securely while delivering consistently high expectations for customer experience.

The collaboration is the latest evolution of Pitney Bowes’ extensive sending technology solutions, specifically designed to reduce complexity in shipping and mailing and deliver an improved customer experience.

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; location data; customer information and engagement software; services; and financing. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

About Luxer One

Luxer One is the world’s leading locker technology company specializing in the secure delivery and convenient pick up of goods. The company’s smart lockers and access control technology is used across industries, including higher education, retail, residential, and commercial. As the most trusted name in smart locker technology, Luxer One has deployed thousands of lockers throughout the USA and Canada to facilitate the delivery of goods for customers. Luxer One has performed over 43 million locker deliveries through its advanced technology platform. The company is headquartered in Sacramento, CA, with over 200 employees globally. In late 2018, Luxer One joined the ASSA ABLOY family of security and access control brands. To learn more, please visit www.luxerone.com.

Luxer One provides smart locker solutions for multifamily, retail, office, mail center, and university. Want to learn how we can help you manage your package problems? Reach out to a member of our team.

RECENT POSTS

How to Prepare Your Community for Incoming Holiday Package Piles

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Read More »
Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

Read More »
How to Solve Carrier Compliance Issues for Multifamily Deliveries

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Read More »
smart lockers in public spaces

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

Read More »
How to Choose a Package Management Vendor That Won't Disappear On You

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Read More »

TOPICS

Share: