LUXER ONE BLOG

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.

Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Learn how to prepare your community now with the helpful tips in this blog.

The Real Cost of Holiday Package Piles

The holidays can quadruple daily package volume. According to industry data, more than 60% of U.S. shoppers increase their online orders from late October through December. For multifamily communities, this means:

Overflowing package rooms that violate fire codes or create liability
More staff time spent organizing deliveries instead of serving residents
Delayed pickups that frustrate residents and create customer service issues

If your current system is already nearing capacity, or if you’re relying on manual delivery processes, the holiday rush will only widen the cracks.

Build a Package System That’s Built to Last

Adding a package room or locker system is a great first step, but not all solutions are created equal. To truly handle the holiday package piles and serve your community year-round, your solution should be:

Appropriately scaled for your unit count and daily delivery volume
Supported by modern software that ensures 100% acceptance and secure access
Backed by expert support to minimize downtime and resident complaints

At Luxer One, we help communities prepare by offering fully integrated solutions that are customizable, tech-forward, and budget-friendly. Our flexible billing options make it easy to install lockers or rooms without blowing your budget, and even generate ROI by reducing staff strain and increasing resident satisfaction.

Learn more about what to look for in a package management system and get started today.

Upgrade Now Before the Packages Arrive

If you already have a package system in place, now is the time to evaluate its readiness. The good news? You don’t need a full overhaul to keep up with seasonal spikes.

Luxer One offers two powerful options for temporary or ongoing support:

Flex Locker

Need extra capacity without committing to permanent infrastructure? Flex Locker is a seasonal expansion option for existing Luxer One locker systems. During peak periods, we’ll deliver a supplemental locker bank that integrates directly with your current setup for 90-days. When the season has ended you can reassess and we’ll either pick the locker up or you can keep them for an additional fee.

Luxer Liaison

Want boots on the ground? Luxer Liaison is a dedicated on-site package expert service that handles delivery overflow, assists residents, and ensures a five-star experience. Your Liaison will ease the burden on your team and keep everything running smoothly.

Together, these tools help your staff stay focused, your residents stay happy, and your property maintain a polished reputation during the most chaotic months of the year.

Don’t Let the Holiday Rush Catch You Off Guard

The most successful communities prepare early and with the right partners. Whether you’re adding lockers for the first time or expanding your system to handle higher volume, Luxer One is here to help.

Let’s make this your smoothest holiday season yet.

Contact our team today to find the right-size solution for your community and be ready for whatever the holiday package piles bring your way.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

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