Support
Request Quote

LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

October 29, 2025

This month, Luxer One proudly celebrated its 500 millionth delivery, marking a defining moment in our journey to transform how the world receives packages. What began over two decades ago as a mission to simplify last-mile delivery has grown into a nationwide network serving more than 15,000 locations and 11.5 million users. Half a billion successful deliveries later, we’re only getting started!

Read More »
Black Friday for Multifamily: How Property Managers Can Prepare for the Package Rush

Black Friday for Multifamily: How Property Managers Can Prepare

October 29, 2025

Black Friday may only last a day, but its ripple effects on multifamily communities can last for weeks. Not to mention the rise of Cyber Week following this yearly event. As online spending continues to rise, property and regional managers across the U.S. are already bracing for a new surge in package deliveries that will test every part of their operations.
According to Adobe Analytics, U.S. shoppers spent $10.8 billion online on Black Friday 2024, a 10.2% increase year over year. That number is projected to climb even higher in 2025 as retailers start promotions earlier than ever. In fact, 37% of consumers say they now expect holiday sales to begin before Halloween (Sinch, 2025). For multifamily teams, that means the “holiday package season” now stretches from late October through New Year’s.

Read More »
Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

October 27, 2025

The holiday season is one of the most consequential periods for full-service U.S. hotels. With travel volume peaking, guest expectations rising, and operational demands intensifying, hotels that plan ahead can turn this time into a strategic advantage. In this post, we explore key data and actionable best practices for managing holiday hotel operations, focusing especially on logistics such as guest and staff package management and temporary bag storage.

Read More »
Top 5 Challenges Property Managers Will Face in 2026

Top 5 Challenges Property Managers Will Face in 2026

October 24, 2025

The multifamily housing industry is entering 2026 with a mix of optimism and caution. New supply pipelines, shifting resident expectations, and tightening budgets are reshaping how property managers operate. While many of these trends have been building for years, 2026 will be the year they converge, putting more pressure on efficiency, service quality, and decision-making at every level.
To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.

Read More »
Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

October 23, 2025

The holiday season has become retail’s ultimate stress test and Buy Online, Pick Up In Store (BOPIS) operations are often the first to feel the pressure. With peak order volumes up to 40% higher than average, many retailers struggle to balance customer expectations with limited staff and store space.
Luxer One’s new case study, How Smart Lockers Transformed Holiday BOPIS for a National Retailer, offers an inside look at how one major brand overcame those challenges using automated smart locker technology. The results? Faster pickup times, reduced labor strain, and higher customer satisfaction across hundreds of stores nationwide.

Read More »
Why is Last-Mile Delivery Such a Challenge for Property Managers?

Why is Last-Mile Delivery Such a Challenge for Property Managers?

October 22, 2025

“Last-mile delivery” refers to the final step where a shipment moves from a transportation hub or carrier vehicle to its destination. For property managers in multifamily communities, this step has become one of the most difficult parts of daily operations. Rising package volumes, limited staff capacity, and growing resident expectations have turned last-mile logistics into a constant balancing act between efficiency and service.
In this guide we’ll explain the most common last-mile delivery challenges for property managers, explore how they affect community operations, and highlight practical ways to solve them.

Read More »
What Are Parcel Lockers and How Do They Work for Multifamily Communities

What Are Parcel Lockers and How Do They Work for Multifamily Communities

October 22, 2025

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week. This number can easily double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.

That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries, while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup.

Read More »
Porch Pirates: How to Handle Package Theft During the Holidays

Porch Pirates: How to Handle Package Theft During the Holidays

October 20, 2025

The holiday season means a surge in online orders, and unfortunately, a corresponding uptick in package theft. In 2024, as many as 58 million packages were stolen nationwide, resulting in an estimated $12 billion to $16 billion in losses.

Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.

Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.

Read More »
The State of the Canadian Multifamily Market: Key Takeaways from CAIC

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

October 16, 2025

The Canadian multifamily market is undergoing a profound shift. At this year’s Canadian Apartment Investment Conference (CAIC), experts described an industry that’s both challenged by cost pressures and invigorated by innovation. Developers, investors, and property managers alike are confronting the realities of high construction costs, shifting immigration policies, and evolving renter expectations—while also seizing opportunities in emerging markets and new operational models.

Benjamin Tal, Managing Director and Deputy Chief Economist of CIBC Capital Markets Inc., kicked off the conference highlighting upcoming challenges in the Canadian market, but emphasized a bright future to come. Below, we break down the key takeaways from the latest Canadian Apartment Investment Report, what they mean for Canada’s multifamily sector in 2025 and beyond, and how Tal’s hopeful outlook is realistic.

Read More »
How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

April 22, 2025

As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Read More »
Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

February 6, 2025

The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.

Read More »
Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

February 5, 2025

With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.

Read More »
Recapping NRF 2025: Trends and Insights from Retail’s Big Show

Recapping NRF 2025: Trends and Insights from Retail’s Big Show

January 22, 2025

The National Retail Federation (NRF) hosted its 2025 Retail’s Big Show in New York City, bringing together over 6,200 brands and industry professionals for three days of networking, innovation, and discovery. This year’s event highlighted transformative trends shaping the retail landscape and offered a glimpse into the future of customer engagement and operational efficiency.

Read More »

TOPICS

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

See More Resources
Resident holding package and coffee smiling in front of Luxer One smart package lockers