LUXER ONE BLOG

Smart Hotel Solutions: Convenient Storage & Delivery for Every Stay

When it comes to enhancing guest convenience and experience, hotels are looking for more ways to stand above the competition, while guests are looking for smart solutions that simplify their stay. Whether travelers need a place to stash their bags before check-in or after check-out, or long-term guests are expecting important deliveries, smart lockers bring flexibility, security, and ease for every stay.

COMMON PAIN POINTS FOR GUESTS AND STAFF

Hospitality is all about creating a stress-free experience. Common logistical headaches can quickly disrupt that goal. Picture this: a guest checks out hours before a late flight and now has to drag their luggage around town or rely on hotel staff to keep an eye on their bags. This can not only bring stress and liability on staff, but guests may feel anxious over bag security.

Now let’s say that an extended-stay traveler is waiting on a time-sensitive package and worries about missing the delivery. Once again staff is burdened with the security of guest items while the guests feel uncertainty on successfully receiving their packages.

These days the guest experience is more than just a restful stay, but a place where they feel their needs are met on all fronts. Rather than putting extra strain on hotel staff which pulls them away from their regular duties, hotels are in need of secure solutions to both meet guests needs and reduce liability.

Travelers Want Tech

According to a recent Oracle report 73% of travelers are more likely to choose hotels that offer self-service technology, and 38% prefer a fully self-service model. With U.S. travel forecasts predicting a 3.9% increase in leisure travel in 2025, it’s no wonder hotels are looking for smart solutions to enhance the guest experience now. Implementing smart tech solutions will not only allow you to simplify every stay, but increase staff efficiency.

Smart Tech for a Better Stay

Give guests the convenience they want! With secure item storage and simplified package pick-up at their fingertips, guests are sure to feel at home. Smart lockers solve for all of these concerns.

With Smart Lockers Guests & Staff Will Enjoy:

Secure bag storage pre-check-in or post-check-out—no staff needed
Easy 24/7 access to package deliveries and stored items
Peace of mind with secure storage and delivery
Increased efficiency for staff with self-service solutions for guests

Key Features of Luxer One Smart Lockers:

Easily integrated solutions with open API to connect with any hotel management system
Long-lasting and secure solutions with American-made, 12-gauge steel
Flexibility in location, size and design including custom branded wraps
Bag storage lockers generate revenue share from each rental

Create a better stay for guests and staff alike when you implement Luxer One’s smart hotel solutions today. Contact us to learn more and get started!

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

How to Prepare Your Community for Incoming Holiday Package Piles

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

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