LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

How Do I Find the Best Package Management Solution for My Community?

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
campus smart locker solution

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Read More »
Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Read More »
smart fridge package room

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Read More »
package concierge liaison

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

Read More »
The Ultimate Guide to: Automated Package Rooms

The Ultimate Guide to Automated Package Rooms

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

Read More »
What is the best package solution for large multifamily properties?

Package Rooms vs. Package Lockers vs. Concierge. What is the Best Package Solution?

Package management has become one of the most pressing challenges for multifamily communities. With residents shopping online more than ever, package rooms are overflowing, staff are overwhelmed, and property reputation is on the line. The right system isn’t just about convenience, it’s about protecting resident satisfaction, reducing staff workload, and future-proofing your operations.

This guide answers the most common questions property managers ask when weighing smart package lockers, package rooms, and traditional on-site staff.

Read More »
2025 Mid-Year Retail Industry Report: The Trends Driving Change

2025 Mid-Year Retail Industry Report: The Trends Driving Change

The first half of 2025 has been a turning point for retail. Shrink is climbing, inflation is cooling but still biting, shoppers are returning with new spending habits, and labor shortages continue to reshape operations.
The 2025 Mid-Year Retail Industry Report breaks down the trends that matter most, complete with data, expert analysis, and takeaways for the months ahead. Download the full report now.

Read More »
Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

Storm season can bring more than just rain! Hurricanes, tornadoes, blizzards, and sudden temperature swings can all threaten your property’s operations. When the weather turns dangerous, the last thing property managers should worry about is whether their smart lockers will fail.
Your package management systems should be built to withstand the toughest conditions. One of our priorities at Luxer One is building systems that last through any conditions. To help prepare you for the inclement weather that hurricane season may bring, we’ve compiled some tips and tricks to ensure your systems are running when it matters most.

Read More »
Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

ADA Day is more than a date on the calendar, it’s a powerful reminder that accessibility isn’t just about checking boxes. For property and asset managers, it’s about building communities where every resident feels empowered and included. From mobility challenges to cognitive or sensory impairments, accessibility needs vary but your package management system should meet them all.

Read More »
How to Improve the Resident Experience with Package Management

How to Improve the Resident Experience with Package Management

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Read More »
Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

Read More »
How to Automate Your Office Mailroom with Smart Package Systems

How to Automate Your Office Mailroom with Smart Package Systems

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

Read More »
How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

Read More »
What is Multi-Package Delivery & Why is it Important?

What is Multi-Package Delivery & Why is it Important?

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

Read More »
What is the Luxer One Property Dashboard?

What is the Luxer One Property Dashboard?

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

Read More »
Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

This month, Luxer One proudly celebrated its 500 millionth delivery, marking a defining moment in our journey to transform how the world receives packages. What began over two decades ago as a mission to simplify last-mile delivery has grown into a nationwide network serving more than 15,000 locations and 11.5 million users. Half a billion successful deliveries later, we’re only getting started!

Read More »
Black Friday for Multifamily: How Property Managers Can Prepare for the Package Rush

Black Friday for Multifamily: How Property Managers Can Prepare

Black Friday may only last a day, but its ripple effects on multifamily communities can last for weeks. Not to mention the rise of Cyber Week following this yearly event. As online spending continues to rise, property and regional managers across the U.S. are already bracing for a new surge in package deliveries that will test every part of their operations.
According to Adobe Analytics, U.S. shoppers spent $10.8 billion online on Black Friday 2024, a 10.2% increase year over year. That number is projected to climb even higher in 2025 as retailers start promotions earlier than ever. In fact, 37% of consumers say they now expect holiday sales to begin before Halloween (Sinch, 2025). For multifamily teams, that means the “holiday package season” now stretches from late October through New Year’s.

Read More »
Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

The holiday season is one of the most consequential periods for full-service U.S. hotels. With travel volume peaking, guest expectations rising, and operational demands intensifying, hotels that plan ahead can turn this time into a strategic advantage. In this post, we explore key data and actionable best practices for managing holiday hotel operations, focusing especially on logistics such as guest and staff package management and temporary bag storage.

Read More »

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

Resident holding package and coffee smiling in front of Luxer One smart package lockers