LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

How Universities Manage Student Packages: One Campus’s Turning Point

How Universities Manage Student Packages: One Campus’s Turning Point

Package delivery has become a defining operational challenge for universities. As students rely more heavily on online shopping for everything from textbooks to daily essentials, campus mailrooms and housing teams are under increasing pressure to keep up.
For one university, the issue reached a critical point. What began as a manageable flow of deliveries quickly evolved into an operational bottleneck that strained staff, disrupted students, and exposed the limits of traditional package handling methods. This case study explores how the university addressed the issue and what it reveals about how universities manage student packages effectively today.

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[Apple Insider] Apple Business Solutions: Luxer One Parcel Lockers

[Apple Insider] Apple Business Solutions: Luxer One Parcel Lockers

Parcel lockers are transforming how businesses manage deliveries, offering a secure and efficient alternative to traditional mailrooms. When paired with intuitive iOS software, these systems become even more powerful—creating a seamless experience for both administrators and end users.

In the article below, AppleInsider highlights how Luxer One leverages parcel lockers and iOS software to modernize package management for businesses. Continue reading for key insights, or view the original coverage on AppleInsider for the full story.

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[RETHINK Retail] How to Bring Online Shoppers Into Your Brick and Mortar Store

[RETHINK Retail] How to Bring Online Shoppers Into Your Brick and Mortar Store

Retail has fundamentally changed. Today’s online shoppers expect convenience, speed, and flexibility, but that doesn’t mean physical stores are out of the equation. In fact, services like BOPIS (Buy Online, Pick Up In Store) are creating new opportunities for retailers to drive foot traffic while meeting modern expectations.

In this interview with RETHINK Retail, Luxer One’s Director of Communications, Melody Akhtari, discusses smart locker solutions for retail stores. We break down how retailers can bridge the gap between eCommerce and in-store experiences, and why the right pickup strategy can turn online demand into in-store engagement.
Watch the video below, or read on for a full transcript.

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How Smart Lockers Improve Your Campus Mailroom

[CR80 News] How Smart Lockers Improve Your Campus Mailroom

As package volume continues to rise across university campuses, traditional mailroom processes are being pushed to their limits. What once worked for handling student deliveries is quickly becoming inefficient, time-consuming, and difficult to scale.
In this 2019 interview, Tyler Hansen, former Vice President of Sales at Luxer One, shared how smart lockers improve campus mailrooms by streamlining operations and enhancing the student experience. Watch the interview or read the article below to learn more.

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Luxer One Joins the Assa Abloy Family

Luxer One Joins the ASSA ABLOY Family

We’re excited to share the news that Luxer One has been acquired by ASSA ABLOY, the world’s preeminent lock and access control company.

Ever since our founding, we’ve operated under the mission to relentlessly improve how the world receives goods. Today, we join the ASSA ABLOY family of brands in the US to execute on this mission even better than before.

Our team of over 130 employees will continue to operate as usual from our Sacramento headquarters. The added resources and expertise to help us achieve our goals and go above & beyond for our customers.

Read the full press release below, published on December 19, 2018.

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Arik Levy Interview: The Entrepreneurial Journey Behind Luxer One

Interview with Arik Levy: The Entrepreneurial Journey to Luxer One

Behind every successful company is a story of experimentation, persistence, and a willingness to rethink how things work. In this Arik Levy interview with Business Building Rockstars Show, we explore the Luxer One journey from early entrepreneurial experiences to building one of the most trusted package management solutions in the multifamily industry.
Luxer One has grown into a leading provider of smart locker systems that help properties manage the growing volume of deliveries while improving the resident experience. But like many startups, the company’s path began with identifying a real-world operational challenge and developing a smarter way to solve it.
In the conversation below, Arik shares insights from his entrepreneurial career, the lessons learned along the way, and how those experiences ultimately shaped the vision for Luxer One.

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Luxer One on Becoming a Certified RealPage Exchange App Partner

Luxer One on Becoming a Certified RealPage Exchange App Partner

Big news! We’re excited to announce that Luxer One has become a Certified RealPage Exchange App Partner. We’ve been working to build this integration with the RealPage team to make life easier for our customers. This deeper partnership with RealPage allows us to do just that. We’re working together to provide our shared customers with an unparalleled level of service.

Furthermore, RealPage has selected Luxer One as the hardware provider to service RealPage clients’ package locker needs. Read further for details on the RealPage and Luxer One integration. 

This article was published as a press release on June 12, 2018. You can check out the full release here.

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food pantry access

From Food Banks to Food Access Networks: How Distribution Is Evolving

Modern food pantries are being asked to do more with less. They need to serve more people, offer greater flexibility, and operate with fewer staff and volunteers. As organizations look for ways to expand access without increasing overhead, many are wondering: Is there a better way to distribute food?
This Q&A explores the kinds of questions partners are already asking, and how smart locker solutions are helping provide answers.

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Scalable Package Management Solutions that Work for Every Community

Luxer Liaison: Scalable Package Management Solutions That Work for Every Community

From boutique properties to high rise luxury buildings, every community faces a different mix of challenges. Limited space, growing delivery volume, resident expectations, and staffing constraints all play a role. The common thread is the need for scalable package management solutions that adapt instead of overwhelm.
That’s where the Luxer Liaison package service stands out. By combining on site expertise with flexible service models, Liaison supports communities of all sizes without forcing them into rigid systems or delayed delivery models.

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Delivered Should Mean Delivered: The Problem with Delayed Package Models

Delivered Should Mean Delivered: The Problem with Delayed Package Models

There was a time when “delivered” meant something simple. A package arrived and a resident picked it up, end of story. Today, that definition is not so clear.
In some communities, “delivered” no longer means a package is in a resident’s hands. It means it is somewhere in the process. Waiting. Moving. Delayed. And that shift is exactly where frustration begins.

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What to Look for in a Package Management Solution for Multifamily Communities

Package Management Solution Tips: What Multifamily Communities Should Look for Today

Package management is no longer a behind-the-scenes operation. For multifamily communities, it has become a defining part of the resident experience.
Properties are facing a surge in deliveries, increasing pressure on staff, and rising expectations from residents who want fast, secure, and convenient package access. What used to be a minor operational task is now a major decision point for property performance.
That’s why having the right strategy matters. This guide to package management will walk through the most important factors to consider so your property can stay efficient, competitive, and resident-focused.

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Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

For years, multifamily communities have been told that convenience is the answer to growing delivery volume. Add another step. Introduce another service. Reroute the problem somewhere else.
But what happens when convenience creates more complexity?
What you’re left with is something many property teams know all too well: package chaos.
And the reality is simple. You don’t solve logistics by adding more logistics.

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Partner Spotlight: Craig Meddin, Postal Solutions

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

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Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Package volume isn’t slowing down. It’s accelerating.
In 2025, nearly 24 billion packages were delivered in the U.S., averaging more than 90 million deliveries every weekday. For multifamily communities, that translates to one reality: more deliveries, more pressure, and more opportunities for breakdowns in your package system.
That’s why understanding how to audit package lockers is no longer optional. It is essential to maintaining efficient deliveries, satisfied residents, and controlled operational costs.

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Supply chain on the edge josh middlebrooks

Supply Chain on the Edge: The Final 100 Feet of Logistics

What happens after the carrier arrives? Luxer One President Josh Middlebrooks recently joined Rodney Apple and Mike Ogle on the Supply Chain Careers Podcast, thanks to Supply Chain Management (SCM). The outcome was a discussion of an emerging challenge in modern logistics: the final 100 feet of delivery.

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university package report 2025 data luxer one

University Package Volume Report: 2025 Academic Year

As universities modernize campus operations, smart lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating smart locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

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Resident holding package and coffee smiling in front of Luxer One smart package lockers