The Luxer One Blog

What Is Package Room Management Software?

November 20, 2025

As package volumes continue to rise across multifamily communities, property teams are searching for ways to streamline deliveries without overwhelming staff. This is where package room management software becomes essential. Modern communities are turning to automated smart package rooms to support secure, organized, and fully trackable deliveries that meet today’s resident expectations.
Below, we answer the most common questions property managers have about how package room software works, why it matters, and what to look for in the right solution.

How Secure are Package Lockers?

November 19, 2025

When you ask “how secure are package lockers?” the answer is: they can be very secure, but only if the system is built with the right safeguards. For property managers, office mailrooms, university mail facilities and other package-elevated environments, understanding package locker security helps you evaluate whether you’re buying a smart locker system that is reliable now and built to last.With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

The Amenities Students Care About Most in New Housing

November 13, 2025

When you’re planning or upgrading student housing, knowing which amenities students care about most is essential. With competition high and enrollment demand staying strong, what students expect from their living environment is evolving.
Here’s a look at the key trends in U.S. student housing, and how a forward-looking feature like automated package management for student housing can give you an edge.

How Smart Lockers Can Help Track IT Equipment and Office Assets

November 13, 2025

Keeping track of IT equipment and other office assets is becoming increasingly complex in today’s hybrid workplaces. Devices move between employees, shared workspaces, and even remote setups, creating constant visibility challenges for operations teams. For office administrators and operations directors, staying in control of these resources isn’t just about organization. It’s about accountability, security, and cost savings.
So how can you efficiently track IT equipment and manage office assets without adding more manual work? Smart lockers are quickly emerging as the solution.

How to Improve the Resident Experience with Package Management

November 12, 2025

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

November 12, 2025

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

How to Automate Your Office Mailroom with Smart Package Systems

November 12, 2025

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

November 6, 2025

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

What is Multi-Package Delivery & Why is it Important?

November 6, 2025

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

What is the Luxer One Property Dashboard?

November 6, 2025

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

March 9, 2026

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

What’s Included in a Package Locker System?

March 6, 2026

Package lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a package locker system?
Below is a high-level breakdown of the core package locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

What Should Universities Look for in an Automated Locker System Integration?

March 2, 2026

As universities modernize campus operations, automated lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating automated locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

How to Launch Package Lockers in Your Community

February 27, 2026

Installing a package locker system is a major upgrade for your community. But knowing how to launch package lockers properly is what turns a new system into a retention-driving amenity.
In today’s market, where residents are evaluating renewals earlier and weighing value more carefully, a smooth rollout can reinforce convenience, security, and operational excellence from day one.
If you are preparing to introduce lockers at your property, here are five strategic package locker launch ideas that protect your investment and elevate resident experience.

What’s the Difference Between Electronic and Automated Lockers?

February 26, 2026

If you’re researching package management solutions, you’ve likely come across both electronic lockers and automated lockers. While the terms are sometimes used interchangeably, they are not the same.
The main difference between electronic and automated lockers is connectivity and system intelligence.
Electronic lockers use digital access methods instead of traditional keys. automated lockers go further by using cloud-based software, real-time tracking, integrations, and advanced management tools to automate and optimize the entire package workflow.
For multifamily property managers and owners, that distinction matters more than ever.

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

February 26, 2026

Package volume has fundamentally reshaped multifamily operations. What used to be a convenience has become a daily operational responsibility, a resident satisfaction driver, and in some cases, a liability risk.
As properties evaluate solutions, many are weighing onsite vs offsite package management models. Both promise convenience. Both aim to reduce staff burden. But the operational realities and resident experience can look very different.
Below we discuss what you should consider before deciding.

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

February 24, 2026

Build-to-rent is no longer a niche concept. It is quickly becoming one of the most important shifts in the multifamily industry.
This is not a temporary response to interest rates or a passing housing cycle. We are watching the formation of a distinct asset class. And like any new asset class, it comes with a new operating model, new resident expectations, and new requirements for technology.
The mistake I see most often is treating build-to-rent as simply horizontal multifamily. It is not. The physical layout may resemble single-family homes, but the operational philosophy has to be entirely different.

UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

February 19, 2026

When evaluating package management systems, UL certified automated lockers should be at the top of your checklist.
In today’s regulatory environment, safety certifications are not optional. They protect residents, reduce liability for owners, streamline approvals for developers, and ensure long-term performance for operators. Understanding which automated locker safety certifications matter and why can help you make a more informed investment decision.

How Package Management Improves Resident Safety in Apartment Communities

February 19, 2026

Resident expectations are rising and so are concerns about security. In today’s multifamily environment, package delivery has become one of the most overlooked safety vulnerabilities on a property.
Strong package management solutions for resident safety are no longer optional amenities. They are operational safeguards that protect residents, preserve trust, and strengthen retention.
The question is no longer if packages create risk, but how to prevent that risk from escalating.

NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

February 19, 2026

Last month’s NMHC Annual Meeting felt different. Not louder or flashier, but steadier.
After several years of volatility (pandemic disruption, supply chain challenges, labor shifts, tariff uncertainty, and economic pressure) the tone this year was grounded. More thoughtful and strategic.
If we had to summarize this NMHC Annual Meeting recap in one word, it would be:
Hopeful.
But it wasn’t blind optimism. It was confidence built on experience. Here’s what stood out most and what it means for multifamily owners and operators heading into 2026.

LUXER ONE BLOG

What Is Package Room Management Software?

How Secure are Package Lockers?

The Amenities Students Care About Most in New Housing

How Smart Lockers Can Help Track IT Equipment and Office Assets

How to Improve the Resident Experience with Package Management

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

How to Automate Your Office Mailroom with Smart Package Systems

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

What is Multi-Package Delivery & Why is it Important?

What is the Luxer One Property Dashboard?

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

What’s Included in a Package Locker System?

What Should Universities Look for in an Automated Locker System Integration?

How to Launch Package Lockers in Your Community

What’s the Difference Between Electronic and Automated Lockers?

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

How Package Management Improves Resident Safety in Apartment Communities

NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

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