LUXER ONE BLOG

Rising Rents, Turnover, and Vacancy Rates: Navigating Multifamily Challenges in 2025

The economic pressures that dominated the multifamily housing landscape in 2024 are extending into 2025. Although rent growth has slowed in many areas, property managers are still grappling with high vacancy rates in certain markets, driven by oversupply and shifting demand. Meanwhile, resident turnover remains a persistent issue as renters continue to seek more affordable housing options amidst rising costs.

Recent reports reveal that nearly 51% of the top 100 metro areas saw rent declines in 2024. This trend has forced property managers to adopt more creative strategies to retain residents, such as offering attractive renewal incentives and prioritizing fee transparency. These efforts are critical to maintaining occupancy rates in a competitive and cost-sensitive market.

Increasing Resident Retention: A Top Priority

At the forefront of these efforts is the growing emphasis on resident retention. This was a central theme at Apartmentalize, the multifamily industry’s premier event, where experts and thought leaders highlighted the importance of bringing value to residents while adhering to tight budgets. In this environment, delivering meaningful benefits and cost-effective amenities has become essential to keeping residents satisfied and renewing their leases.

Budget-Friendly Solutions with Big Impact

One standout trend is the shift toward premium amenities that balance value and affordability. For example, companies like Luxer One, known for their innovative smart locker and package room solutions, are increasingly tailoring their offerings to meet the financial constraints of property managers.

Did you know, according to the 2024 renter study by NMHC, 67% of residents expect 24/7 secure self-serve package pick up to be available at their property? Of these residents, 70% prefer package lockers over other retrieval methods. Not only are they highly requested but these solutions address a critical pain point in today’s multifamily communities: the surge in package deliveries and the need for secure, convenient, and efficient management.

By implementing budget-conscious amenities such as package lockers, property managers can not only enhance the resident experience but also position their properties as forward-thinking and responsive to modern lifestyle demands. These types of investments pay dividends in the form of increased resident satisfaction and loyalty, ultimately improving retention rates.

Moving Forward in 2025

As economic pressures persist, the multifamily industry must continue to evolve. By focusing on resident retention, embracing transparency, and investing in cost-effective solutions, property managers can mitigate the challenges of rising rents, turnover, and vacancy rates.

By making strategic choices, property managers can navigate these uncertain times while providing residents with the value and experience they expect. The challenges of 2025 are significant, but with the right tools and mindset, they are far from insurmountable.

Forward-thinking companies like Luxer One are leading the charge, helping properties thrive in an increasingly complex market. Learn more about how their budget-friendly solutions can help you battle rising rents and vacancy rates when you contact us today.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Porch Pirates: How to Handle Package Theft During the Holidays

The holiday season means a surge in online orders, and unfortunately, a corresponding uptick in package theft. In 2024, as many as 58 million packages were stolen nationwide, resulting in an estimated $12 billion to $16 billion in losses.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

The Canadian multifamily market is undergoing a profound shift. At this year’s Canadian Apartment Investment Conference (CAIC), experts described an industry that’s both challenged by cost pressures and invigorated by innovation. Developers, investors, and property managers alike are confronting the realities of high construction costs, shifting immigration policies, and evolving renter expectations—while also seizing opportunities in emerging markets and new operational models.
Benjamin Tal, Managing Director and Deputy Chief Economist of CIBC Capital Markets Inc., kicked off the conference highlighting upcoming challenges in the Canadian market, but emphasized a bright future to come. Below, we break down the key takeaways from the latest Canadian Apartment Investment Report, what they mean for Canada’s multifamily sector in 2025 and beyond, and how Tal’s hopeful outlook is realistic.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

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