LUXER ONE BLOG

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations based in public spaces are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

At Luxer One, we’re helping cities, businesses, and event venues reimagine how they operate in shared spaces, unlocking new value in government, hospitality, and entertainment settings.

Smarter Government Services: Asset Exchange Made Easy

Public service agencies are often handling time-sensitive, high-touch transactions such as vehicle paperwork, legal documents, or even police evidence. Traditionally, these handoffs involve scheduled pickups, manual phone calls, and limited availability, creating delays and inefficiencies for both staff and the public.

Luxer One smart lockers automate asset exchanges with real-time notifications, secure access codes, and offer 24/7 availability. For one tax collector’s office in Florida, Luxer One significantly reduced turnaround times and increased user satisfaction by switching to a locker-based system. Their customers appreciated the ease of use and 96% were happy with their experience. Similarly, a Police Department in California improved safety and transparency in their evidence release process all without needing extra staff on hand. In one year, the police department returned over 740 items to patrons, all while giving valuable time back to their office.

Elevating Guest Experience in Hospitality

Hotels are increasingly looking for ways to enhance convenience without adding strain to front desk operations. Smart lockers for hotels offer a seamless way for guests to store luggage before check-in or after checkout, pick up packages at their convenience, or access personal items without waiting in line. With 24/7 accessibility and mobile-friendly notifications, travelers gain more freedom to enjoy their stay, whether they want to explore the property, grab a bite to eat, or start their vacation early. For extended-stay guests, lockers provide a secure and contactless method to receive deliveries, improving satisfaction while reducing staff workload.

Quick-service restaurants (QSRs) face a different kind of challenge: managing high-volume takeout during peak periods without sacrificing speed or accuracy. Staff places each order in a locker, and customers receive an alert when their order is ready. For customers, they’re guaranteed the right order every time, without waiting in long lines. For restaurants, this means faster turnover and a more polished, contactless experience that keeps guests coming back.

A Game-Changer for Events and Venues

Stadiums, concert halls, and public attractions often face strict security policies and high guest traffic. Bag restrictions are common, but offering no safe place to store belongings can lead to frustration, long lines, and even lost ticket sales.

That’s where DropLocker by Luxer One comes in. These mobile, weather-resistant lockers are perfect for large-scale events and permanent installations. Fans can stash bags before entry and retrieve them later via mobile app, with no staff needed. Recent deployments at sports stadiums and festivals have not only improved the guest experience and reduced security lines, but also created new revenue streams. With each rental, your venue can generate recurring revenue and offer ad wraps for local sponsorships.

Solutions Built for Your Business

The versatility of smart lockers lies in their ability to adapt to the unique needs of each environment. Whether you’re a city department looking to modernize, a restaurant seeking faster handoffs, or a venue aiming to elevate the fan experience, Luxer One has a solution built for your public space.

Wherever there’s a need for secure, efficient, and flexible service, Luxer One gets it done. If you’re interested in learning more about how smart lockers could work in your space, contact our team to get started!

Lauren Buote

Lauren Buote is a Marketing Coordinator at Luxer One who blends her fine arts background from North Carolina State University, with marketing experience in small businesses and museums. She specializes in content and design that support Luxer One’s storytelling and brand growth in the Commercial sector.

See Posts

What’s the Difference Between Electronic and Smart Lockers?

If you’re researching package management solutions, you’ve likely come across both electronic lockers and smart lockers. While the terms are sometimes used interchangeably, they are not the same.
The main difference between electronic and smart lockers is connectivity and system intelligence.
Electronic lockers use digital access methods instead of traditional keys. Smart lockers go further by using cloud-based software, real-time tracking, integrations, and advanced management tools to automate and optimize the entire package workflow.
For multifamily property managers and owners, that distinction matters more than ever.

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

Package volume has fundamentally reshaped multifamily operations. What used to be a convenience has become a daily operational responsibility, a resident satisfaction driver, and in some cases, a liability risk.
As properties evaluate solutions, many are weighing onsite vs offsite package management models. Both promise convenience. Both aim to reduce staff burden. But the operational realities and resident experience can look very different.
Below we discuss what you should consider before deciding.

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

Build-to-rent is no longer a niche concept. It is quickly becoming one of the most important shifts in the multifamily industry.
This is not a temporary response to interest rates or a passing housing cycle. We are watching the formation of a distinct asset class. And like any new asset class, it comes with a new operating model, new resident expectations, and new requirements for technology.
The mistake I see most often is treating build-to-rent as simply horizontal multifamily. It is not. The physical layout may resemble single-family homes, but the operational philosophy has to be entirely different.

UL Certified Smart Lockers: Why Safety Certifications Matter More Than Ever

When evaluating package management systems, UL certified smart lockers should be at the top of your checklist.
In today’s regulatory environment, safety certifications are not optional. They protect residents, reduce liability for owners, streamline approvals for developers, and ensure long-term performance for operators. Understanding which smart locker safety certifications matter and why can help you make a more informed investment decision.

How Package Management Improves Resident Safety in Apartment Communities

Resident expectations are rising and so are concerns about security. In today’s multifamily environment, package delivery has become one of the most overlooked safety vulnerabilities on a property.
Strong package management solutions for resident safety are no longer optional amenities. They are operational safeguards that protect residents, preserve trust, and strengthen retention.
The question is no longer if packages create risk, but how to prevent that risk from escalating.

TOPICS