With winter approaching, property managers face the perennial challenge of preparing their communities for unpredictable cold weather. Reflecting on lessons learned since Winter Storm Uri in February 2021, the multifamily housing sector continues to refine its winterization protocols to ensure safety, reduce costs, and maintain operations during extreme weather events.
A December 2023 article by industry expert Diana Mosher delves into these strategies, featuring insights from leaders like Paul Rhodes, Senior Manager of Maintenance Learning at Brookfield Properties, and Donje Putnam, Director of Marketing and Training at Senex Law, PC. Their practical advice underscores the importance of year-round planning, effective communication, and proactive resident involvement.
Year-Round Planning
Paul Rhodes emphasizes that winterization isn’t just a seasonal task—it’s a year-round commitment. Starting in spring can lead to cost savings and smoother operations:
“That will help in six to seven months when you have to winterize again. You can take advantage of off-season pricing in the same way that you buy your winter coat in the summer.”
Procuring supplies early and creating detailed maintenance plans ensure that teams are ready well before freezing temperatures arrive.
The Value of Communication
High employee turnover in the multifamily industry makes clear communication and meticulous record-keeping essential. Rhodes advises:
“Not all the people winterizing the property one year will be there the following year.”
Using tools like RPM Living’s proactive checklists can help ensure that no detail is overlooked. Tami Fossum, also featured in the article, stresses ongoing preparation:
“Preparation should always be ongoing because if you’re waiting for the season, that’s the worst time to find something faulty or not working.”
Expecting the Unexpected
Frequent property inspections and engaging trusted vendors, like landscapers, can help identify vulnerabilities before winter sets in. Rhodes points out:
“Consult your landscaper. They will be a good resource.”
During freeze warnings, keeping residents informed is critical. Fossum highlights the importance of sending timely alerts:
“We send a letter to residents when there’s a freeze warning in the market.”
Involving Residents
Residents play a key role in winterization efforts. Simple requests, like keeping thermostats set no lower than 55°F, can prevent frozen pipes and reduce emergency maintenance calls.
“We ask residents to keep their thermostats set no lower than 55.” – Tami Fossum
Embracing Innovation in Winterization
Today’s property managers are increasingly leveraging smart technology to streamline winterization. Smart thermostats, IoT sensors, and automated alerts can monitor building conditions in real time, enabling rapid responses to temperature changes or equipment malfunctions.
By fostering a culture of preparedness and utilizing innovative tools, multifamily properties can mitigate risks and reduce winter-related disruptions.
Stay Ahead of Winter Challenges
Is your apartment community equipped for winter? At Luxer One, we understand the importance of preparation. Our innovative package management solutions ensure uninterrupted service—even during severe weather. Learn more about how we can support your property management needs this winter.
