LUXER ONE BLOG

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience

Guest Experience in Hospitality

The start of June marks the official start to travel season. Hotels face a golden opportunity to deliver five-star experiences to keep travelers returning for each vacation. It doesn’t require a renovation or fancy fixtures, just smarter operations, thoughtful service, and a few key changes.

Whether you manage a single boutique hotel or oversee a portfolio of properties, these five tips will help your team stand out, drive guest satisfaction, and create stays guests will rave about, and come back for.

1. Optimize the Check-In Process

First impressions matter. Long waits at the front desk or confusing check-in processes can start a guest’s stay off on the wrong foot. Allow guests to skip the line by checking in or out directly from their smartphone. Digital key integration makes room access contactless and efficient.

2. Upgrade Your Amenities

People expect more than just a comfortable bed when they travel, they want amenities that enhance their stay. Offer free technology like high-speed Wi-Fi and cable. If you have a gym, keep it clean and available 24/7. If your location offers free breakfast, expand your offerings. Try to include items that are inclusive to those with allergies or dietary restrictions. These little changes go a long way, without breaking the bank.

3. Go Beyond the Stay

Early check-ins and late checkouts are part of travel season life, which means lots of luggage with nowhere to go. Instead of piling bags behind the front desk, offer secure luggage lockers that guests can access on their own schedule. It reduces staff strain and elevates the guest experience. Guests can drop their bags and enjoy their vacation without the added hassle of lugging their items around.

4. Simplify Package Management

Deliveries don’t stop just because you’re on vacation. Especially for extended stay travelers on business trips. Guests expect to receive deliveries without hassle, but managing dozens of daily packages behind the scenes can be chaotic. A smart locker system can automate the process, notifying guests when their items arrive and letting them retrieve packages anytime from their phones.

5. Elevate In-Room Experience

After a long day of travel or sightseeing, guests retreat to their room expecting comfort, functionality, and a touch of luxury. Small details make a big difference. Think about adding plush bedding, blackout curtains, high-quality toiletries, and thoughtful extras like phone charging stations or welcome snacks.

At Luxer One, we help hotels across the country deliver better experiences with smart locker systems designed for luggage storage and package management. Our solutions are secure, contactless, and built for the modern traveler. Smart lockers allow guests to receive deliveries when it’s convenient for them, and store their luggage before and after their stay.

Want to make this summer your best travel season yet? Let’s talk about how Luxer One can streamline your operations and delight your guests— from the moment they arrive to the moment they leave.

Learn more about our Hotel Solutions!

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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